IT Support Lead

Job Description

Title: IT Support Lead

Company Name: Genex Infosys Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc)

Experience Requirements:
∎ 3 to 6 year(s)

Job Responsibilities:
∎ Manage day to day delegation and prioritization of IT support tickets
∎ Hire, mentor, train and grow IT support employees
∎ Communicate current IT priorities in a clear and concise manner to management
∎ e a technology best-practice evangelist. Lead by example the “hygienic” way to work with technology at Earnest
∎ Provide full life cycle management of office workstations and laptops from purchasing and provisioning to asset tracking, maintenance and reclamation
∎ Assist in security audits, incident response, disaster recovery and postmortems
∎ Investigate and plan new technology solutions for ongoing issues or gaps in our current offering
∎ Maintain high-quality, up-to-date documentation for Earnest hardware and software solutions
∎ Manage a large subset of OUs in the Earnest Active Directory domain (ie. managing users, computers and security groups should be second nature)
∎ Develop, test and roll out group policy objects within your AD realm to implement security and business requirements
∎ Assist in security audits, incident response, disaster recovery and postmortems

Additional Requirements:
∎ Age 26 to 35 years
∎ Good knowledge of Networking.
∎ Excellent written and verbal communication skills
∎ Strong problem-solving skills
∎ Basic knowledge of Unix/Linux systems, utilities and scripting

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays

Application Deadline: September 30, 2019

Company Information:
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands

Category: IT/Telecommunication