Job Description
Title: IT Support Associate- Software
Company Name: Pragati Insurance Limited.
Vacancy: --
Age: at most 30 years
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Insurance
Published: 18 Mar 2024
Education:
∎ Bachelor of Science (BSc) in Computer Science
∎ Bachelor in Science in Computer Science / Information Technology or relevant subject.
∎ Bachelor in Science in Computer Science / Information Technology or relevant subject.
Requirements:
Additional Requirements:
∎ Age at most 30 years
∎ 2 to 3 years in relevant field (Preferably in Non-Life Insurance Industry)
∎ MS SQL
∎ .Net Framework
∎ Crystal Report
∎ MS 365
∎ IT Support Service.
∎ 2 to 3 years in relevant field (Preferably in Non-Life Insurance Industry)
∎ Skill and Qualification:
∎ MS SQL
∎ .Net Framework
∎ Crystal Report
∎ MS 365
∎ IT Support Service.
Responsibilities & Context:
∎ Work closely with the software development / implementation company and complete the installation in respective team as advised by supervisor of the company.
∎ Conduct the training activities and provide support to software users throughout the office and troubleshoot the problems (if any) in the process.
∎ Report enhancement requests and bugs on behalf of the company.
∎ Evaluate and recommend changes to current and future software requirements to meet organizational needs.
∎ Database management and administration (MS SQL).
∎ Supporting employees whenever they encounter challenges with computers (Operating System, VPN Network, Microsoft Office and other utilities software).
∎ Remote and Onsite support based on requirement.
∎ Identifying and monitoring recurring requirements for all users and formulating and implementing desired solutions for them accordingly.
∎ Maintaining and updating technical documentation regularly
∎ Excellent written and verbal communication skills with ability to work effectively in a team-oriented collaborative environment.
∎ Stay up to date with trends and advancement of IT industry and new technologies.
∎ Experience in MS SQL, .Net Framework and Crystal Report.
∎ Problem solving mentality.
∎ Good understanding of internet and network security protocols.
∎ Interpersonal communication skill.
∎ Proficiency in English language.
∎ Vendor certification will be appreciated.
∎ Work closely with the software development / implementation company and complete the installation in respective team as advised by supervisor of the company.
∎ Conduct the training activities and provide support to software users throughout the office and troubleshoot the problems (if any) in the process.
∎ Report enhancement requests and bugs on behalf of the company.
∎ Evaluate and recommend changes to current and future software requirements to meet organizational needs.
∎ Database management and administration (MS SQL).
∎ Supporting employees whenever they encounter challenges with computers (Operating System, VPN Network, Microsoft Office and other utilities software).
∎ Remote and Onsite support based on requirement.
∎ Identifying and monitoring recurring requirements for all users and formulating and implementing desired solutions for them accordingly.
∎ Maintaining and updating technical documentation regularly
∎ Excellent written and verbal communication skills with ability to work effectively in a team-oriented collaborative environment.
∎ Stay up to date with trends and advancement of IT industry and new technologies.
∎ Experience in MS SQL, .Net Framework and Crystal Report.
∎ Problem solving mentality.
∎ Good understanding of internet and network security protocols.
∎ Interpersonal communication skill.
∎ Proficiency in English language.
∎ Vendor certification will be appreciated.
Skills & Expertise:
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Pragati Insurance Limited.
∎ 20 - 21, Kawran Bazar, Dhaka 1215
∎ PRAGATI INSURANCE LIMITED (PIL) is a leading private non-life insurance company in Bangladesh. It was established in 1986 by a group of young Bangladeshi entrepreneurs who had earlier launched a Commercial Bank in the private sector also. The Sponsors include Shipping Magnates, Engineers, Road Builders and Top Garment Industrialists.
The company offers a complete range of general insurance products and services in motor, marine, energy, property and casualty, health, accident and liability areas.
Address::
∎ 20 - 21, Kawran Bazar, Dhaka 1215
∎ PRAGATI INSURANCE LIMITED (PIL) is a leading private non-life insurance company in Bangladesh. It was established in 1986 by a group of young Bangladeshi entrepreneurs who had earlier launched a Commercial Bank in the private sector also. The Sponsors include Shipping Magnates, Engineers, Road Builders and Top Garment Industrialists. The company offers a complete range of general insurance products and services in motor, marine, energy, property and casualty, health, accident and liability areas.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Mar 2024
Category: IT/Telecommunication
