IT Officer

Job Description

Title: IT Officer

Company Name: Svantex Asia Ltd.

Vacancy: --

Age: At most 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years

• Bachelor of Science (BSc) in Computer Science & Engineering, Information Technology

• Any relevant professional certification will get preference.

• At least 5 years

• Age At most 35 years

• At least 5 years of relevant experience.

• Applicants who have experience in MNC/International standards corporate job will get preference.

• Strong problem-solving skills.

• Strong knowledge of data recovery, hardware & software maintenance & network administration.

• Strong communication skills.

• Willingness to work in a fast-paced environment.

• Proficiency in English (written & speaking).

• Wiling to work under pressure.

• Willing to work after office hours (if needed).

Svantex Asia ltd is an established agency company founded in 2007 in the textile and clothing industry. We stand for precision and are passionate about satisfying each customer`s wishes within the production process. We have our own office in Dhaka, Bangladesh along with Sweden. For more information visit www.svantexasia.com
Key Responsibilities:

• Provide IT support to all employees in the office & remote employees who are working in different locations.

• Provide services for the portfolio of computing devices & infrastructure including:

  • Computing Devices: Desktops, Laptops, MacBook’s, Windows, Android & Apple mobile devices & other devices.

  • Office Equipment Operation: Printers, Photocopy machines, Scanner, Projectors, CCTV cameras, IP cameras, Access control systems & other tech equipment.

  • Network Equipment & Internet: Routers, Server, Modems, Cabling, Switches, Access points, Wi-Fi networks, PABX etc.

• Other Devices: UPS, DVR/NVR & other power related equipment.

• Software Installation, Configuration & Upgradation.

• Manage company’s email systems including user setup, email security, mailbox management & troubleshooting.

• Manage security of software to protect data.

• Manage user accounts for data backup.

• Manage/Assist local & foreign call via Zoom, Skype, Google Meet etc.

• Maintain attendance software, machines & employee ID cards.

• Document IT procedures & troubleshooting guidelines.

• Keep proper records of IT assets including computers, different equipment & software licenses. Monitor/Administer all license and subscription.

• Perform regular preventive maintenance of IT equipment and emergency maintenance as well.

• Manage/Administer company’s social media platforms, website & keep up to date.

• Perform other duties assigned by Team Leader and Management.

• Manage/communicate IT equipment/service supplier for day to day operation smoother.

• Competitive compensation and benefits.

• Opportunities for professional development and growth.

• A collaborative, forward-thinking work environment.

• Mobile bill, weekly 2 Holidays, Provident Fund

• Lunch & Snacks Facilities: Full Subsidize

• Salary Review: Yearly

• Festival Bonus: 2 (Yearly)

• Other facilities as per company policy