IT Business Analyst & ERP Specialist

Job Description

Title: IT Business Analyst & ERP Specialist

Company Name: Confidence Infrastructure PLC

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (Light Engineering and Heavy Industry), IT Enabled Service, Engineering Firms, Group of Companies, Cement Industry, Steel, Battery, Storage cell, Power

• Bachelor of Science (BSc) in Computer Science & Engineering

• 3 to 5 years
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (Light Engineering and Heavy Industry), IT Enabled Service, Engineering Firms, Group of Companies, Cement Industry, Steel, Battery, Storage cell, Power

• Age between 26 to 35 years.

• Knowledge of AI prompting and digital process automation is an advantage.

• Strong leadership, communication, analytical, and problem-solving skills.

• Ability to collaborate effectively across multiple business units.

• Fluency in English and Bangla.

We are seeking a dynamic and skilled IT Business Analyst & ERP Specialist to join our Group of Companies. This role requires strong expertise in business analysis, ERP development and implementation, AI-driven process automation, and project coordination. The ideal candidate will bridge business needs with technology solutions, driving efficiency, digital transformation, and data-driven decision-making across the organization.

Key Responsibilities:

Business Analysis & AI-Driven Process Automation

• Serve as a core member of the automation team, analyzing operational activities across back-office and production functions.

• Identify and evaluate opportunities for automation using custom applications, workflow automation, and AI-powered tools.

• Collaborate with stakeholders to define automation goals and ensure alignment with business objectives.

• Map and optimize business workflows to enhance efficiency and productivity.

• Prepare business and functional specifications to support system and process improvements.

ERP Development & Implementation

• Manage and support multiple customized ERP systems including Odoo, Lighthouse, Tally, Procurement, and Cash Cycle Management software.

• Lead ERP customization and enhancement projects by gathering user requirements, preparing technical documentation, and coordinating with developers.

• Oversee the complete development lifecycle — from requirement analysis to User Acceptance Testing (UAT), deployment, and final delivery.

• Provide end-user training, system documentation, and post-implementation support.

• Coordinate with internal stakeholders and external vendors for ERP upgrades, integrations, and continuous improvements.

Leadership & Project Coordination

• Lead and monitor ERP and automation projects across group companies.

• Collaborate with cross-functional teams to ensure timely project delivery and business alignment.

• Track project milestones, prepare progress reports, and communicate outcomes to management.

• 5-day work week

• Provident Fund

• Leave Fare Assistance

• Festival Bonus

• Health Insurance

• Life Insurance

• Mobile Bill Allowance

• Performance Bonus

• Subsidized Lunch Facilities

• Gratuity

• Earned Leave Encashment

• Employee Assistance Programs: Access to a quiet room; Confidential counseling

• Professional development: Access Training, `Knowledge for all` Library; Company-Wide Training & Growth Academy- developing highly skilled internal trainers etc.

• Supportive Work Environment: A positive and inclusive workplace culture that promotes collaboration, growth & innovation.

• Culture Participation Recognition: Internal awards, Internal awards, Grateful Gallery (thank-you note wall), Uni-Tee Day features, and spotlight recognitions shared via internal screens, emails & social media.