Title: International Customer IT Network Support (Night Shift)
Company Name: Prime Tech Solutions Ltd.
Vacancy: 5
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ A Level
∎ PLEASE DO NOT APPLY IF YOU DON'T SPEAK ENGLISH
∎ Skills Required: Backup, Firewall, Monitoring, Switching & Routing, Vlan, Windows 10, Windows Server
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, IT System Management
∎ The applicants should have experience in the following business area(s):
Call Center, IT Enabled Service
∎ Freshers are also encouraged to apply.
Job Context:
∎ PLEASE DO NOT APPLY IF YOU CANNOT WORK AT NIGHT SHIFT.
∎ Apply for this JOB if you keep talking for 8 hours in English
∎ Freshers are also encouraged to apply
∎ Night Shift (10 pm - 6 am)
Job Responsibilities:
∎ Candidates have to make outbound calls to Canada to set appointment with our clients.
∎ Support Canada Nationalities over the phone on a daily basis as per instruction.
∎ Candidates have fluent in English and have no thick Accent.
∎ Installing, configuring & maintenance computer (Desktop/Laptop) software, systems, networks, printers, and other IT appliance.
∎ Maintain LAN and internet connectivity products and their installation and configuration and troubleshoot, diagnose and resolve computer and network/connectivity problems.
∎ Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
∎ Troubleshoots hardware, software and networking problems, determines the cause of error or stoppage, applies corrective techniques in cases where problems can be corrected, may arrange for repair of faulty equipment or upgrade out-of-date systems.
Additional Requirements:
∎ Age 18 to 40 years
∎ Only males are allowed to apply
∎ HSC, O Level, A Level, Bachelor degree in any discipline
∎ Knowledge about troubleshooting on following
∎ VMware
∎ Microsoft Exchange
∎ Office 365 (Email, SharePoint, Teams, etc.)
∎ Spam filtering
∎ Anti-virus endpoints
∎ Outlook
∎ Printing
∎ Mapping
∎ Windows 10 issues
∎ Microsoft office
∎ VPN
∎ Citrix
Salary: Tk. 20000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Exclusive training will be provided without any cost.
∎ Great Environment
Application Deadline: 28 Dec 2020
Company Information:
∎ 28 Nov 2020
∎ Prime Tech Solutions Ltd.
∎ Address : T.K. Bhaban (7th floor), 13, Kawran Bazar, Dhaka-1215
∎ Web : www.primetechbd.com
∎ Business : Prime Tech is an agile IT services provider based in Bangladesh. The company was founded by a team of enthusiastic IT specialist who wanted to overcome the routine and create a company that would act in the market not only for business success but for the sake of technology itself. We are a team of developers, designers, BPO, business professionals and technocrats who specialize in delivering the most effective IT solutions for your businesses. Our offerings span web design and development, application services, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT products distribution and business process outsourcing.
Category: IT/Telecommunication
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Source: bdjobs.com