Job Description
Title: Hotel Restaurant Manager
Company Name: Hotel Castle Salam Ltd. (Khulna)
Vacancy: Not specific
Job Location: Khulna (Khulna Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Bachelor in Hospitality/ Hotel Management
∎ Training/Trade Course: Trained in any renowned star hotel
Experience Requirements:
∎ At least 6 year(s)
∎ The applicants should have experience in the following business area(s):
Hotel
Job Context:
∎ Hotel Restaurant Manager will work to--
∎ Achieve of customer satisfaction and loyalty goals
∎ Achieve of revenue and profit goals for assigned outlets
∎ Achieve of employee satisfaction (Gallup) and retention goals
∎ Achieve of the hotel`s financial goals
Job Responsibilities:
∎ Develop and implement strategies for the assigned food and beverage outlets that support achievement of the hotel's goals.
∎ Monitor status regularly and adjust strategies as appropriate.
∎ Develop the annual budget in conjunction with the Controller and General Manager.
∎ Create an environment for employees aligned with the company culture through constant communication and reinforcement.
∎ Deliver the company experience for guests and employees.
∎ Communicate and reinforce the service vision for the hotel to supervisors and employees.
∎ Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees.
∎ Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer's perspective as well as from a business perspective.
∎ Recruit and select the employees needed to provide the company experience.
∎ Keep current on pulse of the guests, constantly seeking opportunities to follow-up on their experience.
∎ Provide employees with the tools and environment they need to deliver the company experience.
∎ Develop and implement strategies and practices that support employee engagement.
∎ Create the company experience for guests in the assigned food and beverage outlets.
∎ Coordinate the set-up of restaurants and lounge areas in accordance with the company's standards.
∎ Confirm daily specials and new menu additions with the Executive Chef.
∎ Manage the food and beverage service provided in each outlet; coach employees on effective service techniques.
∎ Inspect restaurants and lounge areas on an ongoing basis and takes appropriate steps to ensure facilities meet or exceed company standards at all times
∎ Respond to customer concerns in accordance with the company experience.
∎ Develop and implement strategies to achieve revenue and profit goal.
∎ Assist in the development of the marketing plan for the outlet by keeping current on competitors on a regular basis.
∎ Increase sales by coaching employees on effective sales techniques.
∎ Maximize productivity by using forecasting techniques to adjust scheduling.
Additional Requirements:
∎ Age at least 30 years
∎ Only males are allowed to apply
∎ At least 04 years experience as Restaurant Manager
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Single accomodation
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jun 2023
Company Information:
∎ 9 May 2023
∎ Hotel Castle Salam Ltd. (Khulna)
Category: Hospitality/ Travel/ Tourism
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