Hotel Operations Manager
Job Description
Title: Hotel Operations Manager
Company Name: Imperial Swiss Garden
Vacancy: 1
Age: 28 to 45 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Motel
Published: 2026-03-26
Application Deadline: 2026-04-25
Education:
- Bachelor of Business Studies (Pass) in Hospitality Management
- Bachelor of Business Studies (Pass) in Ho
Requirements:
- At least 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Motel
Skills Required: Communication and interpersonal skill,Creative Thinking and Multitasking,Customer Relationship Management,Hotel and Hospitality Management,Hotel and Restaurent,Hotel Management,Leaderships,Management,Operational Management,Technical Skills
Additional Requirements:
- Age 28 to 45 years
- Only Male
Prepare operational reports for senior management
Handle emergency situations effectively
Ensure sustainability and cost-efficiency practices
Maintain strong relationships with guests, vendors, and stakeholders.
Responsibilities & Context:
The Hotel Operations Manager is responsible for overseeing the overall daily operations of the hotel to ensure smooth functioning, high guest satisfaction, and profitability. This role requires strong leadership, operational expertise, and the ability to coordinate across departments such as front office, housekeeping, food & beverage, and maintenance.
The manager acts as a bridge between senior management and operational staff, ensuring service standards are consistently maintained and improved in line with business goals.
🔑 Key Job Responsibilities:
Operational Management
Manage and supervise all day-to-day hotel operations
Ensure efficient coordination among departments
Maintain service quality standards and operational procedures
Guest Service Excellence
Ensure exceptional guest experience and satisfaction
Address and resolve guest complaints promptly
Monitor online reviews and feedback for continuous improvement
Team Leadership & Human Resource Management
Recruit, train, and supervise hotel staff
Develop work schedules and manage duty rosters
Conduct performance evaluations and staff development programs
Financial & Budget ControlPrepare budgets and monitor operational costs
Analyze financial performance reports
Implement cost-control measures and revenue optimization strategies.
Departmental Oversight
Supervise front office operations (check-in/check-out)
Ensure housekeeping standards and cleanliness
Oversee food & beverage service quality and hygiene
Maintenance & Facility Management
Ensure all hotel facilities are well-maintained
Coordinate repairs and preventive maintenance
Ensure compliance with safety and health regulations
Sales & Business Development Support
Collaborate with sales and marketing teams to increase occupancy.
Support promotional campaigns and corporate partnerships
Monitor market trends and competitor activities.
Compliance & Policy Implementation
Ensure adherence to company policies and legal regulations
Maintain operational licenses and safety standards
Implement standard operating procedures (SOPs).
Job Other Benifits:
- Tour allowance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As Per Company Rules.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
