Ticketing Sales & Reservation Officer

Job Description

Title: Ticketing Sales & Reservation Officer

Company Name: OLLO Travels

Vacancy: 2

Age: 20 to 30 years

Job Location: Dhaka

Salary: Tk. 18000 - 30000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Airport Service
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Airport Service
• Freshers are also encouraged to apply.

• Age 20 to 30 years

Job Context

OLLO Travels is looking for a dynamic and customer-focused Air Ticketing Sales & Reservation Officer to manage domestic and international flight reservations, ticket issuance, customer support, and travel-related services. The ideal candidate should have strong knowledge of GDS systems and excellent communication skills.

Job Responsibilities

• Handle domestic and international air ticket reservations and bookings.

• Issue, reissue, refund, and cancel air tickets as required.

• Provide accurate fare quotations and travel information to clients.

• Manage bookings through GDS platforms (Amadeus, Galileo, Sabre, etc.).

• Assist customers with flight schedules, baggage policies, and travel requirements.

• Follow up with clients regarding ticket confirmations and travel updates.

• Coordinate with airlines and travel partners for booking-related issues.

• Maintain booking records and prepare daily sales reports.

• Achieve monthly sales targets and ensure customer satisfaction.

• Support visa, hotel, and travel package inquiries when necessary.

Educational Requirements

• Bachelor's degree in any discipline.

• Candidates with relevant travel and tourism certifications will get preference.

Experience Requirements

• 1–3 years of experience in Air Ticketing, Reservations, or Travel Agency Operations.

• Fresh candidates with GDS knowledge may also apply.

Additional Requirements

• Strong knowledge of airline reservation systems (Amadeus/Galileo/Sabre).

• Familiarity with international and domestic fare calculations.

• Good communication skills in Bangla and English.

• Proficiency in Microsoft Office applications.

• Ability to work under pressure and meet deadlines.

• Customer service-oriented mindset.

Job Benefits

• Competitive salary package.

• Performance bonus and incentives.

• Festival bonuses as per company policy.

• Professional growth opportunities.

• Friendly and professional working environment.

• Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2