Housekeeping Team Leader

Job Description

Title: Housekeeping Team Leader

Company Name: Grand Sultan Tea Resort & Golf

Vacancy: --

Age: At least 23 years

Job Location: Moulvibazar (Sreemangal)

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Higher Secondary

• Higher Secondary Certificate (HSC) or equivalent. National Certificate Course (NCC) or Diploma in Hotel Management preferred.

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Age At least 23 years

• Experience: Minimum 2 to 3 years of experience as a Supervisor or Team Leader in a 5-star hotel or luxury resort.

Skills:

• Knowledge of room cleaning procedures, public area maintenance, and hygiene standards.

• Ability to train and guide housekeeping staff effectively.

• Strong attention to detail and commitment to cleanliness standards.

• Knowledge of cleaning chemicals, equipment usage, and safety protocols.

• Team player with good communication, coordination, and leadership skills.

• Appearance & Personality: Must be well-groomed, professional, and maintain a positive, disciplined attitude.

Grand Sultan Tea Resort & Golf, a leading five-star luxury resort in Bangladesh, invites applications from dynamic and service-oriented professionals to join our Housekeeping & Laundry Department.

Key Responsibilities:

• Supervise daily housekeeping operations, including guest rooms, public areas, and back-of-house cleanliness, ensuring 5-star standards are consistently maintained.

• Inspect rooms and public areas regularly to ensure quality, hygiene, grooming, and presentation standards are met, taking corrective actions when necessary.

• Guide, train, and support housekeeping staff in cleaning procedures, chemical usage, safety protocols, and service standards.

• Coordinate with Front Office, Engineering, and other departments to ensure timely room readiness, maintenance, and guest requirements are fulfilled.

• Monitor inventory of linens, cleaning supplies, and equipment, ensuring proper stock levels and minimizing wastage.

• Handle guest complaints related to housekeeping efficiently while ensuring safety, cleanliness, and overall guest satisfaction.

• Attractive salary package (negotiable based on experience).

• Service charge and festival bonuses.

• On-duty meals.

• Excellent work environment with long-term career growth opportunities.