Job Description

Title: Front office executive

Company Name: Babylon Hotel & Serviced Apartment

Vacancy: 4

Age: 18 to 46 years

Job Location: Dhaka

Salary: Tk. 12000 - 20000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Multinational Companies, Hotel, Travel Agency, Packaging Industry, Resort, Motel, Tour Operator, Transport Service, Importer
• Freshers are also encouraged to apply.

• At least 2 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Multinational Companies, Hotel, Travel Agency, Packaging Industry, Resort, Motel, Tour Operator, Transport Service, Importer
• Freshers are also encouraged to apply.

• Age 18 to 46 years

Job Description – Front Office Executive

Position: Front Office Executive
Company: Babylon Hotel & Service Apartment
Location: Baridhara DOHS, Dhaka
Salary: BDT 12,000–20,000 per month
Accommodation: Provided by the company
Experience: Minimum 2 years
Industry: Hotel / Hospitality

Job Summary

Babylon Hotel & Service Apartment is looking for a smart, responsible and customer-focused Front Office Executive to join our hospitality team. The ideal candidate should have at least 2 years of experience in a reputed hotel and be capable of handling front desk operations professionally.

Key Duties & Responsibilities

• Welcome guests and provide professional check-in and check-out services.

• Handle room reservations, guest inquiries and front desk communications.

• Maintain accurate guest records and update the hotel management system.

• Handle telephone calls, emails and other guest communications.

• Coordinate with Housekeeping, Restaurant, Maintenance and other departments.

• Prepare and maintain daily front office reports.

• Handle guest complaints and requests politely and efficiently.

• Assist guests with information regarding hotel facilities, services and local arrangements.

• Coordinate airport transfers, transportation and other guest services when required.

• Handle billing, payments and basic cash transactions accurately.

• Ensure the front desk and reception area remain professional and welcoming.

• Follow hotel policies, procedures and service standards.

• Perform other duties assigned by the Front Office Manager or management.

Requirements

• Minimum 2 years of relevant experience in a reputed hotel.

• Previous experience in Front Office / Reception is preferred.

• Educational qualification is flexible for candidates with strong relevant experience.

• Good communication and interpersonal skills.

• Pleasant personality and professional appearance.

• Basic computer skills and ability to operate hotel software.

• Ability to communicate in English and Bangla.

• Customer-service oriented, honest, punctual and responsible.

• Willingness to work in shifts, including weekends and holidays.

Salary & Benefits

• Salary: BDT 12,000–20,000 per month, depending on experience and capability.

• Accommodation provided by the company.

• Opportunity to develop a career in the hotel and hospitality industry.

• Professional and friendly working environment.

Interested candidates are invited to apply with their CV and recent photograph.

• T/A,Tour allowance,Medical allowance,Mobile bill,Over time allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Free Accommodation