Hotel Operations Manager
Job Description
Title: Hotel Operations Manager
Company Name: Hotel Castle Salam Ltd. (Khulna)
Vacancy: 01
Job Location: Khulna (Khulna Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Skills Required: 5 to 6 year experience in managerial position
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Hotel Management
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations
∎ Conduct assessments to review customer satisfaction and service recovery process
∎ Oversee the orienting, and training of hotel staff to ensure maximum revenue for management
∎ Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems
∎ Organize training programs to enhance the job skills and performance of hotel personnel
∎ Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department
∎ Inspect hotel stores to check available stock and determine the need for stocking
∎ Liaise with the marketing staff to develop and implement strategies for growing the business
∎ Hire contractors and deal with vendors to ensure provision of high quality products and services
∎ Schedule work shifts and tasks to hotel staff according to their specialty
∎ Collect payments and record all expenditure and generated revenue
∎ Contact clients to schedule and plan the details of an event or conference
∎ Set and adjust the rates for different services according to their quality level.
Additional Requirements:
∎ Age 35 to 45 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2021
Company Information:
∎ 18 Dec 2021
∎ Hotel Castle Salam Ltd. (Khulna)
Category: Hospitality/ Travel/ Tourism
: At least Bachelor's Degree with 6 years experience. Bachelor’s degree in hospitality management will get preference
