Head of Operations, Cozy Cub

Job Description

Title: Head of Operations, Cozy Cub

Company Name: Alam Textile & Garments

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Garments, Garments Accessories, Boutique/ Fashion

• Bachelor/Honors

• 8 to 10 years
• The applicants should have experience in the following business area(s): Garments, Garments Accessories, Boutique/ Fashion

Cozy Cub, a growing retail clothing brand specializing in baby & kids wear, is seeking an experienced and dynamic Head of Operations to lead end-to-end operations from product design and development through retail sales and customer experience.

Experience in fashion / baby & kids wear retail is mandatory for this role.

Responsibilities:

• Lead and oversee all operational functions including design, merchandising, production coordination, supply chain, and retail store operations.

• Ensure smooth execution of product development from concept and design to manufacturing and store availability.

• Drive sales performance and operational efficiency across all retail outlets.

• Develop and implement operational strategies, policies, and standard operating procedures (SOPs).

• Ensure effective inventory management, stock planning, and product availability at all times.

• Maintain brand standards in product quality, store presentation, and customer service.

• Coordinate closely with Business Development, Marketing, Finance, and HR teams to achieve business objectives.

• Monitor operational KPIs including sales, cost control, stock turnover, and delivery timelines.

• Lead, mentor, and develop cross-functional teams across design, production support, and retail operations.

• Ensure compliance with company policies, safeguarding standards, and ethical business practices.

• Identify process gaps and introduce continuous improvement initiatives to enhance productivity and profitability.

• Prepare regular operational performance reports and present insights to senior management.

  Requirements:

• Bachelor’s/Master’s degree in Business Administration, Fashion Merchandising, Textile Engineering, or relevant discipline.

• Minimum 8–10 years of experience in fashion retail operations, baby & kids wear brands (mandatory).

• Proven experience in managing end-to-end operations from design to store sales.

• Strong leadership, planning, and decision-making skills.

• Excellent communication and stakeholder management ability.

• Sound knowledge of retail systems, merchandising, and supply chain processes.