Head of Micro Insurance Department
Job Description
Title: Head of Micro Insurance Department
Company Name: Guardian Life Insurance Limited
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ MBA/ Masters from a reputed university.
∎ Preference would be given to candidates having specialized insurance education.
Experience Requirements:
∎ At least 10 year(s)
∎ The applicants should have experience in the following area(s):
Financial Services, Insurance, Life Insurance, Micro Finance
Job Responsibilities:
∎ Business Development:
∎ Develop the Micro Insurance customer segment in line with GLIL's Strategic and Annual Business Plans.
∎ Develop contacts at a senior level with existing and prospective MFIs and Agent Banks to distribute GLIL insurance products through their nationwide networks.
∎ Oversee the introduction of new products and tailoring of existing products to MFIs and Agent Banks
∎ Promote GLIL as the country's largest micro insurance provider to stakeholders including; MFIs/Agent Banks/Regulators/General Public.
∎ Grow revenues by exploring new business opportunities to increase access additional market segments.
∎ Maintaining and develop strong partnership relationships with the existing & prospective clients.
∎ Supervises overall the performance of the micro insurance sales and business support team.
∎ Preparation of various statements for Board, Management & Regulatory bodies.
∎ Customer Satisfaction and Retention:
∎ Identify industry best practices and ensure GLIL provides the best customer relationship experience and support to our customers.
∎ Implement processes to increase customer satisfaction and retention.
∎ Engage customers in regular discussions to transfer knowledge about GLIL's product offerings/solutions and understand their issues/ concerns.
∎ Coordinating with customer servicing staff to ensure timely service.
∎ Increasing insurance awareness and product penetration among NGOs, MFIs and Bank's customers and Bank staff members.
∎ Product Innovation & Diversification:
∎ Provide feedback from market and customers to Actuarial Dept. for continuous improvement/ ideation for new product and processes.
∎ Ensure timely dissemination of knowledge on products, market updates.
∎ Provide accurate and timely competitor updates/ best practices.
∎ Designing customized products meeting customers' need.
∎ Identify and meet customer needs and product gaps in total product/ service offering.
∎ Ensure products services and operations are regulatory compliant.
∎ Review, monitor and report on market and competitor activities and take necessary measures to revise Guardian Life Insurance's plans if required to protect and aggressively grow market share.
Additional Requirements:
∎ Managerial skills:
∎ The job holder should have a high level of managerial ability/self-confidence and be able to work with minimal supervision.
∎ The job holder is an active member of MANCOM and team player.
∎ Motivate and develop the Micro Department team members.
∎ Ensure we recruit the best talent.
∎ Maintain a high level of communication with the Micro Team.
∎ Ensure good inter department coordination and communications.
∎ Highly effective Project Management skills.
∎ Specialized & Technical Skill:
∎ Previous experience in life insurance industry at a senior executive level is preferred but not essential.
∎ Other Skills:
∎ Ideally, the job holder would have good micro industry connections at a senior level.
∎ Able to produce written business reports/correspondence in English and Bangla.
∎ Excellent communication and strong interpersonal Skills with ability to work collaboratively across the organization.
∎ Strong commercial acumen and able to work in high- pressure environment.
∎ Excellent verbal communication skills, self-motivated to achieve aggressive targets.
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 14 Feb 2021
Company Information:
∎ 1 Feb 2021
∎ Guardian Life Insurance Limited
∎ Address : Head Office: Police Plaza Concord (13th Floor), Tower - 02, Plot # 02,
Road # 144, Gulshan Avenue, Dhaka-1212
∎ Web : www.guardianlife.com.bd
∎ Business : Guardian Life Insurance Limited is the fastest growing life insurance company in the country. Its main sponsors are Apex, BRAC, and Square and other reputed local and foreign investors. Guardian Life Insurance Limited is committed to the same high values, standards and culture as espoused by our sponsors. Guardian Life Insurance Limited has a vision to bring about a positive change & trust in the life insurance business, through product and process improvement, operational efficiency, excellent service and customer focus. It was established in January 2014 and has already managed to achieve an admirable position in the Insurance Industry and aims to achieve much higher standards in the coming years. Insurance is one way of being prepared for the worst; it offers the surety that the economic part of the pain will be taken care of, Guardian Life Insurance makes every effort required to deliver the best to its customers by providing them with world class insurance and outstanding customer service. They have begun their journey with the motive of offering their customers a healthier, secure and more hopeful future.
Guardian Life Insurance assures a highly skilled and well-informed workforce united with a blend of the latest technology in order to go the extra mile for their valued customers. Innovation, proper risk management and prudent investment mechanisms are our tools in ensuring maximum financial benefits for our customers.
The paid up capital of the company is BDT 33.67 Crores and authorized capital is set at 200 Crores, Guardian Life Insurance is determined to build confidence in the hearts of our sponsors through great administration.
Guardian Life Insurance Limited is seeking highly motivated and talented individuals who have integrity, the relevant experience and a positive attitude to help us bring about the desired change in the Life Insurance industry.
Category: Bank/Non-Bank Fin. Institution
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