Front Office Executive / Sr. Front Office Executive
Job Description
Title: Front Office Executive / Sr. Front Office Executive
Company Name: Hotel Castle Salam Ltd. (Khulna)
Vacancy: Not specific
Job Location: Khulna (Khulna Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Front Desk Management
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients' complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Upsell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments
Additional Requirements:
∎ Age at least 24 years
∎ Must experienced in using any hotel software like- nice, opera, inboard etc.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Uniform, 02 meals
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Aug 2023
Company Information:
∎ 10 Jul 2023
∎ Hotel Castle Salam Ltd. (Khulna)
Category: Hospitality/ Travel/ Tourism
: Candidates with experienced in hotel operation software ( Nice, Opera, inboard etc) are requested to apply.
Source: bdjobs.com
Deadline Expired on 9th Aug 2023
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