Front Desk Executive
Job Description
Title: Front Desk Executive
Company Name: Imperial Swiss Garden
Vacancy: 2
Age: Na
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience: --
Published: 2026-04-23
Application Deadline: 2026-04-23
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
1.Greet and welcome guests in a courteous and professional manner.
2.Handle check-in and check-out procedures efficiently.
3.Manage room and table reservations (phone, email, and online platforms)
4.Respond to guest inquiries, requests, and complaints promptly.
5.Coordinate with housekeeping and restaurant teams for smooth operations.
6.Maintain accurate records of bookings and guest information.
7.Prepare bills and process payments (cash, card, mobile banking).
8.Ensure a clean, organized, and presentable front desk area.
9.Provide information about hotel services and local attractions.
10.Manage room and table reservations via phone, email, or online platforms.
11.Update booking systems and maintain accurate records
12.Ensure high standards of hospitality and customer satisfaction.
13.Handle complaints professionally and escalate when necessary
14.Build positive relationships with guests to encourage repeat visits.
JOB CONTEXT:
The Front Desk Executive works in a fast-paced environment within the hospitality industry, including hotels and restaurants.
Work Environment: Reception/front office area in hotels or restaurants
Working Hours: Shift-based (including evenings, weekends, and holidays)
Team Collaboration: Works closely with housekeeping, kitchen staff, and management
Customer Interaction: High level of direct guest interaction
Skills Required:
Strong communication and interpersonal skills
Basic computer knowledge (booking systems, MS Office)
Problem-solving ability
Professional appearance and attitude
Multitasking and time management.
Job Other Benifits:
- T/A,Tour allowance,Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As Per Company Rlues.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
