Title: Executive - IT & ERP
Company Name: A 100% Export-Oriented Garments Manufacturing Company
Vacancy: 1
Age: At least 25 years
Job Location: Dhaka (Ashulia)
Salary: Negotiable
Experience:
We are an export oriented renown Denim Garments Manufacturer, looking for a dynamic, energetic and analytic candidate for the post of "Executive - IT & ERP". The incumbent must have initiative, experience and the drive to deliver high quality results.
Manage and maintain desktop/laptop systems, mac, server & networking devices (LAN/WAN/Wi-Fi, Microtik), printers, and industrial IT hardware across corporate and factory locations.
Monitor the performance of all IT systems and resolve hardware/software issues to ensure uninterrupted office and factory operations.
Monitor and troubleshooting to ensure 100% availability for both the surveillance system (DVR, NVRs, IP cameras, network switches) with regular recording backups and the attendance system with user management, and data validation.
Install, configure, and maintain operating systems, office applications, antivirus, firewalls, and ERP software.
Train employees on software usage, data security practices, and IT policies to increase user competence and reduce risk.
Provide daily technical support to employees at both locations; resolve IT-related queries in a timely and professional manner.
Strong understanding of Windows OS, Active Directory, Microsoft 365, and networking concepts.
Ability to map business processes to ERP functionalities and knowledge of data security, compliance, and audit requirements.
Contribute in the enhancement, monitoring, planning, testing and ongoing implementation of the company`s leading, advanced Enterprise Resource Planning (ERP) system.
Assist to evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
Monitor data entry from each department.
Trouble shoots any ERP data entry or report generation problem.
Assist during the engagement activities of teams on new transactions, guiding them to prepare focused request lists and agenda, facilitating on-site reviews, and providing leadership over deliverables.
Work closely with the ERP development / implementation team and complete the ERP installation as advised by supervisor.
Assist during the testing phase of new developments and implement in the live system.
Ensure the smooth running of all modules.
Conduct and coordinate the training activities and provide support throughout the office, trouble shooting.
Provide ERP support to all office staff.
Attendance Bonus
Other benefits: As per company policy