Executive IT

Job Description

Title: Executive IT

Company Name: Centro Tex Ltd.

Vacancy: 01

Age: At least 26 years

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Garments, Buying House

• Bachelor of Commerce (BCom) in Accounting
• Bachelor of Business Administration (BBA) in Accounting
• Bachelor of Business Administration (BBA) in Finance

• At least 5 years
• The applicants should have experience in the following business area(s): Garments, Buying House

• Age At least 26 years

• BBA/B.Com in Accounting or Finance; CA-CC or CIA preferred.

• Experience: Minimum 5 years in internal audit, risk management, or accounts & finance in a similar company (Apparel Sourcing/RMG)

• Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook)

• Hands-on experience with ERP; knowledge of QuickBooks/Tally

• Strong understanding of internal controls, risk-based auditing, and compliance frameworks.

• Sound practical knowledge of TDS, VDS, and relevant tax laws

• Excellent written and verbal communication skills in English.

• Strong interpersonal, managerial, and delegation skills.

• Ability to negotiate event management and vendor agreements.

• Highly organized, detail-oriented, self-motivated, and proactive.

• Capable of working under pressure and meeting deadlines.

# Technical Support:

• Provide first-line support to end-users, addressing hardware, software, and network issues.

• Diagnose and resolve hardware and software problems on desktops, laptops, printers, and other peripheral devices.

• Respond to IT support requests through various channels, such as email, phone, or SharePoint support ticketing system.

• Provide Teams meeting support (connect, share, device settings etc).

• Arrange Projector/sound system for meeting/training session.

• Provide remote support for employees working off-site or in remote locations.

• Remote IT Support to UK office

# On-boarding and Off-boarding Support:

• Assist in the onboarding process for new employees, ensuring that their IT needs are met, and they have the necessary equipment and access.

• Purchase/arrange laptop and configure M365 account, Intune, and Sophos Endpoint Security along with other necessary apps.

• Facilitate the off-boarding process by retrieving IT assets and revoking access once required.

# Training and Knowledge Transfer:

• Conduct regular training sessions for employees to enhance their proficiency in using M365 applications.

• Provide training and guidance to users on IT systems, applications, and best practices.

# IT Asset Management:

• Procure IT assets following relevant SOP.

• Maintain an inventory of IT assets, including computers, peripherals, and software licenses.

• Track the allocation and movement of IT assets within the organization.

• Repair and maintain IT assets and claim warranty from vendors as and when needed.

• Periodically assess the status of all IT assets and include/exclude/dispose based on their condition.

• Periodically archive M365 Outlook mailbox of user when exceeds allocated quota.

# Backup and Maintenance:

• Periodically archive M365 Outlook mailbox of user when exceeds allocated quota.

• Backup old data (5y+) to cloud storage.

• Monitor and maintain all Biometrics, CCTV, PA systems etc.

# Perimeter of responsibility:

• Executes on plans and strategies developed by the HOD and Senior Executive.

• Has decision-making authority on day-to-day operational issues within their area of responsibility, such as choosing tools & method for troubleshooting IT issues, buying IT consumables, warranty claim, sending devices for service etc.

• Provides input to the HOD on IT purchase, vendor sourcing & selection.

• Escalates issues to the HOD/Senior Executive that require higher-level decision-making authority.

• Mobile bill,Medical allowance,Performance bonus,Provident fund,Weekly 2 holidays,Insurance,Gratuity
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Mobile Handset Allowance

Hospitalization Benefit