Executive (Customer Support & Service Delivery)
Job Description
Title: Executive (Customer Support & Service Delivery)
Company Name: Agni Systems Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: CCNA,CISCO Certification,MTCNA
∎ Skills Required: Cisco Switch and Router, GPON, Mikrotik, Network Engineering, Protocol, Vlan
Job Responsibilities:
∎ OSI & TCP, Layer 2 protocol and security, Layer3 Protocol and security, stp
∎ IPv4 details, IPv6 basic, physical address (MAC) details, subnetting
∎ Network simulator/emulator
∎ Network Media type and equipment (short range, long range, point to point and point to multipoint)
∎ Routing protocol (basic), icmp (ping) details, TTL, traceroute details
∎ ISP Tires, SNAT, DNAT, CGNAT, Bandwidth, email protocols (smtp, pop, imap, mta, mda), internet architecture, telnet, ssh, dns, ssl/Tls, dhcp, http, https, tcp, udp, mtu, mss, segmentation, fragmentation, vlan, vtp, hub & switch, MS outlook
∎ WLAN (Wifi) details, AP, AP & wireless router configuration, WLAN channel, frequency bands, bandwidth and relation with each other, channel bonding.
∎ GPON & EPON basic, how GPON and EPON working
∎ Basic knowledge about Cisco switch, router, Mikrotik (IP configuration, Queue, Firewall, NAT), FTTH
Additional Requirements:
∎ Age at most 30 years
∎ Fresher are encouraged to apply
∎ Proficient in MS Office and call center equipment/software programs
∎ Outstanding communication and interpersonal skills
∎ Positive and patient and ability work on roster basis
∎ Collaborate with the technical and business teams
∎ Educational Qualification: Minimum Graduation from any public or private university
Salary: Negotiable
Compensation & Other Benefits:
∎ Profit share, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Jul 2022
Company Information:
∎ 13 Jun 2022
∎ Agni Systems Limited
∎ Address : Navana Tower (11th floor) Suite-A, Gulshan Avenue, Gulshan-1
∎ Web : www.agni.com
∎ Business : Internet Service Provider
Category: IT/Telecommunication
: Discourage to submit CV physically.
