Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: Soteks Label Technologies Bangladesh Limited.

Vacancy: 1

Age: 25 to 30 years

Location: Narayanganj

Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Garments Accessories

Published: 20 Apr 2025

Education:
∎ Bachelor of Business Administration (BBA) in Marketing

Requirements:

Additional Requirements:
∎ Age 25 to 30 years
∎ Prefer in experience in Inditex buyer.

Responsibilities & Context:
∎ Check order receives status daily basis.
∎ Issue PI, Sending PI within 24 hours to vendors’,
∎ Update vendors’ over mail & phone.
∎ Follow up for payment receive from vendors’ end & afterwards proceed for bulk production.
∎ Follow up with commercial for shipping document preparation.
∎ Follow up with production team for making goods ready on time.
∎ Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
∎ Supports marketing and sales initiatives.
∎ Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
∎ Keep tracking base stock/ other stock status with Supply chain department.
∎ Maintains records and reports in an organized manner.
∎ Follow Team leader’s decision as well as company’s rules & regulation

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Narayanganj

Job Highlights:
∎ Be a team player in Customer Service team. Reporting directly to Team leader or work under jurisdiction of Manger, Customer Service & Manager, Sales & Customer Service.

Company Information:
∎ Soteks Label Technologies Bangladesh Limited.
∎ 423/1, Khadun Tarabo Municipality, Rupganj, Narayanganj- 14, Bangladesh.
∎ https://www.soteksetiket.com/
∎ Soteks is a multinational label manufacturer whose headquarters is located in Istanbul, Turkey. Soteks has stepped into Spain, and then after that, in 2022, this company started its journey in Bangladesh. This company is an expert in dealing with RFID items. Besides, we also manufacture all kinds of printing accessories such as hangtags, woven labels, care labels, adhesive labels, variable data labels, barcode labels, and many more. Moreover, we work with renowned brands like Inditex (Zara, Pull & Bear, Bershka, etc), Walt Disney, Renuar, Gina Tricot, R-Mixed (DUB, ECRU, MAAG, VILET), Esprit, LC Waikiki, and Eqona.

Address::
∎ 423/1, Khadun Tarabo Municipality, Rupganj, Narayanganj- 14, Bangladesh.
∎ https://www.soteksetiket.com/
∎ Soteks is a multinational label manufacturer whose headquarters is located in Istanbul, Turkey. Soteks has stepped into Spain, and then after that, in 2022, this company started its journey in Bangladesh. This company is an expert in dealing with RFID items. Besides, we also manufacture all kinds of printing accessories such as hangtags, woven labels, care labels, adhesive labels, variable data labels, barcode labels, and many more. Moreover, we work with renowned brands like Inditex (Zara, Pull & Bear, Bershka, etc), Walt Disney, Renuar, Gina Tricot, R-Mixed (DUB, ECRU, MAAG, VILET), Esprit, LC Waikiki, and Eqona.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 May 2025

Category: Garments/Textile