Executive - Customer Service (Garments Accessories)

Job Description

Title: Executive - Customer Service (Garments Accessories)

Company Name: A Reputed Garments Accessories Manufacturing Company

Vacancy: 04

Job Location: Chattogram, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA/ MBA from any reputed university.
∎ Marketing in MBA will be an advantage.

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Merchandising
∎ The applicants should have experience in the following business area(s): Garments, Garments Accessories

Job Responsibilities:
∎ The incumbent is responsible for independently taking care of all facets of assigned sampling functions involving all types of garment accessories (Tag & Label especially).
∎ Ensure customer satisfaction by providing innovative merchandise identification products that consistently and continually meet or exceed defined requirements for product quality and customer support.
∎ Ensure immediate and innovative responses to customers as well as provide a vision and a model for satisfying them.
∎ Work towards developing service standards and strategies, which would be the company's competitive advantage.
∎ Ensure customer standard requirements in delivery, samples, and orders are duly recorded by the respective customer service or CPD staff and passed down to the respective departments.
∎ Determine current and future expectations of customers and use that information to ensure improvements in quality and service.
∎ Build and sustain a good working relationship with our customers through a constant process of discussion and negotiation enabling the organization to establish a reliable, quality-conscious, customer-oriented vendor base.

Additional Requirements:
∎ Age 24 to 32 years
∎ Both males and females are allowed to apply
∎ Able to handle several numbers of orders/styles at a time independently.
∎ Proven capability to understand different buyers' requirements.
∎ Should have good knowledge of products, samples, fabrics, accessories, trims, fashion trends, etc.
∎ Able to handle several numbers of orders/styles at a time independently.
∎ Proven capability to understand different buyers’ specs & requirements.
∎ Candidates must be smart, self-motivated, and dynamic.
∎ Customer conveyance capacity, Strong interpersonal communication, and leadership skill are musts.
∎ Excellent verbal and written communication skills in both English & Bangla.
∎ Applicants having experience in the following area(s) are preferable: Customer Care, Corporate Marketing, Brand Planning, and Business Development.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jul 2022

Company Information:
∎ 3 Jul 2022
∎ A Reputed Garments Accessories Manufacturing Company

Category: Garments/Textile


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