ERP & IT Support (Sr. Officer/Executive)

Job Description

Title: ERP & IT Support (Sr. Officer/Executive)

Company Name: NAMSS Motors Ltd.

Vacancy: 01

Age: 26 to 38 years

Job Location: Dhaka (Uttara Sector 11)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Bachelor/Honors
• Masters

• 2 to 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Age 26 to 38 years
• Only Male

• Professionally competent in It/ERP related field.
• Knowledge/experience in ERP operation (experience with Winsoft will be an added advantage).
• Strong IT troubleshooting and system maintenance skills.
• Knowledge of email, cloud, and domain management.
• Basic networking knowledge.
• Freshers with strong IT/ERP knowledge are encouraged to apply.

ERP Responsibilities:

• Operate and monitor the company’s ERP system (Winsoft) and coordinate with the vendor for updates, troubleshooting, and customization.

• Ensure proper ERP usage across departments, check data accuracy, and support report generation.

• Provide user support and training for ERP-related activities.

• Assist in ERP upgradation, development, and data security.

IT Support Responsibilities:

• Provide IT support for day-to-day office operations and employee requirements.

• Maintain and troubleshoot IT infrastructure including:

  • Internet and LAN connectivity

  • Printers, scanners, and office hardware

  • CCTV systems and surveillance backups

  • Attendance and biometric devices

• Provide first-level troubleshooting for desktops, laptops, and software.

• Support cloud, domain, and email system maintenance and renewal.

• Assist in website maintenance, updates, and coordination with external vendors.

• Maintain IT asset inventory and ensure timely maintenance.

• Coordinate with Admin Division for IT-related procurement requirements.

• T/A,Mobile bill,Tour allowance,Weekly 2 holidays
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 3