Officer, IT

Job Description

Title: Officer, IT

Company Name: Bangladesh Bondhu Foundation (BONDHU)

Vacancy: 1

Age: 28 to 40 years

Job Location: Dhaka (Bosila)

Salary: Tk. 30000 - 35000 (Monthly)

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): NGO, Development Agency, Group of Companies

• Diploma in Computer in Computer Science & Engineering
• Bachelor of Science (BSc) in Computer Science & Engineering

• 5 to 10 years
• The applicants should have experience in the following business area(s): NGO, Development Agency, Group of Companies

• Age 28 to 40 years

We are looking for a competent and self-motivated Officer, IT who will be responsible for managing the organization's IT infrastructure, network, hardware, software, servers, website, and ERP systems. The ideal candidate should have strong troubleshooting skills and hands-on experience in maintaining a stable and secure IT environment.

Responsibilities:

• Install, configure, maintain, and troubleshoot LAN, WAN, Wi-Fi networks, routers, switches, and internet connectivity.

• Configure and maintain Windows Server (Active Directory, DNS, DHCP, File Sharing, Group Policy, etc.).

• Install, configure, and troubleshoot Windows Operating Systems and Microsoft Office applications.

• Diagnose and repair desktop computers, laptops, printers, scanners, UPS, and other IT hardware.

• Install, configure, and maintain network printers, shared printers, and multifunction devices.

• Monitor and maintain NAS Storage and implement backup and recovery procedures.

• Configure, monitor, and troubleshoot Mail Server and email services (Microsoft 365, Google Workspace, or on-premise mail server).

• Maintain and update the organization's website, including hosting, domain, SSL certificate, DNS records, and website security.

• Provide technical support for ERP software, troubleshoot user issues, coordinate with ERP vendors, and ensure smooth operation.

• Monitor network performance and ensure maximum system uptime.

• Maintain antivirus, endpoint security, firewall, and data security policies.

• Perform routine preventive maintenance of IT equipment and infrastructure.

• Manage user accounts, access permissions, password policies, and data backup.

• Prepare IT asset inventory, documentation, maintenance records, and technical reports.

• Coordinate with internet service providers, software vendors, and hardware suppliers.

• Support video conferencing systems, IP phones, CCTV, biometric attendance devices, and other office automation systems.

• Provide day-to-day IT support to all departments and respond promptly to technical issues.

• Ensure compliance with organizational IT policies and information security standards.

Perform any other IT-related tasks assigned by management.

• Provident fund,Mobile bill
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2