Operations Manager – IoT Solutions
Job Description
Title: Operations Manager – IoT Solutions
Company Name: Bondstein Technologies Ltd.
Vacancy: 1
Age: 25 to 40 years
Job Location: Dhaka (Tejgaon Industrial Area)
Salary: Tk. 40000 - 60000 (Monthly)
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), IT Enabled Service, Artificial Intelligence (AI) Startup, Business-to-Business (B2B) Software and Services Startup
Published: 2026-08-25
Application Deadline: 2026-09-24
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Business Administration (BBA) in Management
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), IT Enabled Service, Artificial Intelligence (AI) Startup, Business-to-Business (B2B) Software and Services Startup
Skills Required: IoT device,Operations Management,Planning and Deployment,Purchase/ Procurement,Resource Management,Risk Management,SOP Development,Stakeholder Management
Additional Requirements:
- Age 25 to 40 years
Responsibilities & Context:
Job Responsibilities
Delivery & Execution
Own end-to-end operational delivery of IoT projects post-sale — from solution handoff, procurement, and installation through go-live and stabilization.
Manage multiple concurrent IoT deployments across clients/sites, ensuring timelines, budgets, and quality standards are met.
Coordinate field teams, installation partners, and technicians for on-ground device/sensor deployment and commissioning.
Serve as the operational escalation point when projects hit delays, technical issues, or resourcing conflicts.
Vendor & Supply Chain Management
Manage relationships with hardware vendors, connectivity providers, and third-party installation/logistics partners.
Oversee procurement and inventory of IoT devices, sensors, gateways, and related hardware to prevent deployment delays.
Negotiate SLAs with vendors and hold partners accountable to delivery timelines and quality standards.
Process & Systems
Build and continuously improve standard operating procedures (SOPs) for IoT deployment, installation, and post-deployment support.
Implement tracking systems/dashboards for project status, device inventory, installation progress, and issue resolution.
Identify bottlenecks in the delivery pipeline and drive process improvements to increase speed and reduce cost per deployment.
Cross-Functional Coordination
Act as the operational bridge between Sales, Product, Engineering, and Customer Success teams to ensure smooth handoffs at every stage.
Work with Sales to scope realistic delivery timelines during the pre-sale/proposal stage when needed.
Partner with Product/Engineering on field issues, firmware updates, and device performance feedback loops.
Team & Resource Management
Manage and mentor a team of field engineers, installation technicians, and/or junior operations staff.
Plan resource allocation across projects based on scale, complexity, and timeline.
Set performance metrics for the operations team and drive accountability against SLAs.
Reporting & Governance
Prepare operational reports covering deployment status, budget/cost tracking, vendor performance, and issue resolution timelines.
Present operational health updates to leadership, including risks, delays, and mitigation plans.
Monitor and report on key operational KPIs (deployment time, cost per install, uptime/SLA compliance, customer satisfaction post-deployment).
Job Other Benifits:
- T/A,Medical allowance,Mobile bill,Insurance,Weekly 2 holidays
- Lunch Facilities: Partially Subsidize
- Salary Review: Half Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
