IT Support

Job Description

Title: IT Support

Company Name: Simec Group

Vacancy: 1

Age: 25 to 30 years

Job Location: Dhaka (Uttara)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Training Institutes, Software Company, IT Enabled Service, Multinational Companies, Consulting Firms, Hospital, Real Estate, Group of Companies, Technical Infrastructure

• Diploma in Computer

• 2 to 4 years
• The applicants should have experience in the following business area(s): Training Institutes, Software Company, IT Enabled Service, Multinational Companies, Consulting Firms, Hospital, Real Estate, Group of Companies, Technical Infrastructure

• Age 25 to 30 years
• Only Male

1. Provide day-to-day technical support for computers, laptops, printers, scanners, and other IT peripherals.

2. Install, configure, maintain, and troubleshoot operating systems and standard software applications.

3. Troubleshoot hardware, software, network, internet, and connectivity-related issues.

4. Provide support for LAN, Wi-Fi, switches, routers, and other basic networking equipment.

5. Assist users with IT-related problems and provide timely solutions.

6. Maintain proper records of IT equipment, faults, repairs, and maintenance activities.

7. Support preventive maintenance of IT equipment and ensure proper functioning of systems.

8. Coordinate with external vendors/service providers when specialized technical support is required.

9. Operate, monitor, and maintain sound systems, microphones, speakers, amplifiers, mixers, and related audio equipment.

10. Provide technical support for meetings, conferences, training sessions, announcements, seminars, and other organizational events.

11. Troubleshoot microphone, speaker, amplifier, mixer, and audio connectivity issues.

12. Ensure proper setup and testing of sound and audio-visual equipment before events.

13. Maintain and organize sound system accessories, cables, connectors, and other related equipment.

14. Conduct preventive maintenance and basic servicing of sound system equipment.

15. Maintain records of equipment faults, repairs, replacements, and service activities.