Officer- Customer Care
Job Description
Title: Officer- Customer Care
Company Name: NovoTel Limited
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Tk. 15000 (Monthly)
Experience: --
Published: 2026-08-03
Application Deadline: 2026-08-16
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
To join the team as a professional Customer Care Representative, dealing with customers and Agents over the Phone, Mail, Comment and Chat.
Monitor the orders which are received in our e-Commerce portal.
Inbound customer support, including handling customer and agent queries and providing information about products and services.
Outbound customers support for customers and agents Order, Delivery and complain issue as well as telemarketing
Check the Pop-Up notification e-Mail
Maintains quality service by following organizations standard
Any others institutional tasks as assigned by the institute.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
