Engineer (Installation, Configuration, and Troubleshooting)
Job Description
Title: Engineer (Installation, Configuration, and Troubleshooting)
Company Name: GLOBAL INFORMATICS LTD.
Vacancy: 02
Age: 25 to 30 years
Job Location: Dhaka
Salary: Tk. 30000 - 50000 (Monthly)
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
Published: 2024-09-22
Application Deadline: 2024-10-21
Education:
- Diploma in Engineering
- Bachelor of Science (BSc)
EEE/CSE/ETE/ICT
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
Skills Required: CCNA (Cisco Certified Network Associate),CCNP,Firewall,Hardware & Networking,IT Support Service,MTCNA,Switching & Routing
Additional Requirements:
- Age 25 to 30 years
- Only Male
In-depth knowledge of computer networking (IP-based networks) and configuration of large-scale networks with multiple services. Server Configuration, Design Drawing, VM Etc.
Hands-on experience in troubleshooting and maintaining systems like Switches, Routers, Firewalls, Servers, Access Points, RAID, NAS, etc.
Practical knowledge of operational tools used for troubleshooting.
Excellent communication skills, both over the phone and in-person, to assist clients.
Ability to read and understand network diagrams and system documentation.
Availability to work 24x7 as needed, depending on client demand.
Smart, punctual, and with a proactive attitude to fulfill client requirements.
Responsibilities & Context:
Installation, configuration, and troubleshooting of network devices (Cisco, Fortinet, Mikrotik, etc.) and server solutions (HPE, Dell, Lenovo).
Configuration and troubleshooting of Access Control Systems and Videowall Solutions.
Provide live product demonstrations to clients either at their premises or remotely.
Respond to support calls from clients and internal departments.
Maintain logs, service support registers, and ensure proper documentation of all activities.
Assist the Sales & Marketing team during client visits and provide necessary technical insights.
Manage and update information on the CRM platform regularly.
Create and manage Annual Maintenance Contracts (AMCs) with service users.
Job Other Benifits:
- T/A,Mobile bill,Performance bonus
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
