Jr. Executive - IT

Job Description

Title: Jr. Executive - IT

Company Name: Team Group

Vacancy: 1

Age: 24 to 40 years

Job Location: Dhaka (Kawran Bazar)

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Garments, Group of Companies

• Bachelor of Science (BSc) in Computer Science & Engineering, Electronics and Telecommunication Engineering

• 2 to 4 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Garments, Group of Companies

• Age 24 to 40 years

• Experience area: Network, System, Printer, Antivirus, IP Phone, ITIL, Microsoft 365, business apps

• Equipment/Software: Desktop, Laptop, Printer, Scanner, IP Phone, OS, Office, Website, CCTVEnd user security system like antivirus, firewall etc.MS365, ERPs etc.Related applications and monitoring systems like Cacti, OpManager

1. Install, configure & manage all devices & service in access layer.

2. Troubleshoot and level support end user Software, solution, Antivirus, Operating system related issues.

3. Use the defines tools to manage end user support and report.

4. Renovation and new deployment work.

5. Ensure security of End User of the entire organization.

6. Update and patch management of end user equipment.

7. BPO, Call center and other solution implementation and it’s smooth operation in the context of infrastructure.

8. Keep track of IT assets from acquisition to disposal of all end user equipment of their site and send report as required.

9. Ensure backup & restoration of end user devices.

10. Manage vendor for warranty and servicing of IT equipment.

11. Incident & change report.

12. SOP, build document, project doc, issue register etc.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly