Deputy Manager/Assistant Manager

Job Description

Title: Deputy Manager/Assistant Manager

Company Name: Assure Development and Design Ltd.

Vacancy: 2

Age: 28 to 38 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor in Engineering (BEngg) in Civil Engineering
• Diploma in Engineering in Civil Engineering

• At least 5 years
• The applicants should have experience in the following business area(s): Real Estate

• Age 28 to 38 years

• For B.Sc. in Civil Engineering:

  • Minimum 3–5 years’ relevant experience for Assistant Manager position.

  • Minimum 6–8 years’ relevant experience for Deputy Manager position.

• For Diploma in Civil Engineering:

  • Minimum 5–6 years’ relevant experience for Assistant Manager position.

  • Minimum 10 years’ relevant experience for Deputy Manager position.

• Must have prior experience in the Real Estate sector, particularly in customer care or finishing works.

• Age: 30–40 years (flexible for highly experienced candidates).

• Strong communication and presentation skills to interact effectively with clients and internal teams.

• Proficient in MS Office (Word, Excel, PowerPoint) and basic AutoCAD.

• Ability to read and interpret architectural and structural drawings.

• Strong problem-solving skills with a customer-first mindset.

• Ability to work under pressure and manage multiple projects simultaneously.

• Well-organized with strong time management and follow-up skills.

• Knowledge of quality control and material specifications related to finishing works.

• Strong leadership qualities with the ability to coordinate cross-functional teams.

Job Context

We are looking for an experienced and customer-focused professional to join our Customer Care Department as Deputy Manager/Assistant Manager. The role involves direct interaction with clients to understand their requirements, coordinating with internal teams to ensure project quality, and maintaining strong relationships with stakeholders. The ideal candidate will have a background in civil engineering and hands-on experience in the real estate sector, particularly in finishing works for residential and commercial projects.

Job Responsibilities

• Provide technical guidance to customers in customizing and finalizing finishing works for commercial and residential projects.
• Maintain continuous liaison with the Engineering Department to ensure all client requirements are met.
• Monitor work progress and assess the quality of finishing works to ensure compliance with customer expectations.
• Conduct on-site inspections to verify the use of quality materials as per specifications.
• Communicate regularly with customers to update them on progress and arrange site visits when necessary.
• Build and maintain strong relationships with stakeholders and customers through effective interpersonal skills.
• Address customer complaints promptly and implement appropriate solutions.
• Prepare cost analyses for optional and modified works based on customer needs.
• Coordinate with the Construction Division for maintenance services of handed-over projects as per agreements.
• Obtain necessary approvals for finishing items from customers for each project.
• Perform any other tasks assigned by the management.

• Festival Bonus: 2

• Mobile Bill.

• Full subsidized lunch facility