Deputy Manager/ Manager, Documentation

Job Description

Title: Deputy Manager/ Manager, Documentation

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master of Information & Communication Technology (MICT), Master of Business Administration (MBA), Bachelor of Arts (BA) in English, Bachelor of Science (BSc) in CSE

Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ Prepare, draft, write, proof-read, verify and manage all types of business & technical documents including but not limited to business & technical proposals, business case, commercial proposal response to RFPs/Tenders, letters, presentations, marketing materials, concept notes, user manuals, policies, process description, design documents, diagrams etc. both in English and Bengali language.
∎ Assist in the preparation of proposals, agreements, and presentations as per the request of the Sales and Marketing teams with a clear understanding of the requirements and specifications of the customers.
∎ Study RFP/RFQ/EOI/Tender schedules of various banks/ NGOs/ donor agencies, Govt. ministries and corporate organizations and prepare the submission of bids/offers within the deadline with strict conformity of the rules and regulations of the concerned organizations.
∎ Prepare technical documents for IT enabled services as per the requirements of the software engineers, architects and system administrators, including procedures, architecture descriptions, technical specifications and detailed configuration information. Preferably in the software development and network security field.
∎ Oversee accuracy and promptness of writing documents and submission to clients.
∎ Maintain vendor enlistment e-Gp and other like system (UNDP, ADB, etc)., and submit response through online portal.
∎ Coordinate with business, technical, compliance and legal officials to support and execute documentation activities promptly.
∎ Train and guide other documentation staff on improving efficiency and evaluate their performance regularly.
∎ Follow standard documentation writing conventions and implement a uniform corporate style in all internal and external documents.
∎ Use appropriate strategies to delegate supporting documentation tasks to different personnel and ensure their deliverables on time.
∎ Develop easily-comprehendible technical documents using different documentation and diagram development tools.
∎ Mentor, coordinate and guide other writers and editors, and authorize layouts of different documentation.
∎ Perform multiple drafting tasks such as writing, proofing, formatting and maintain various kinds of documentation for serving different internal and external users.
∎ Improve documentation quality consistently through discussions with business, marketing, research and technical experts.
∎ Manage documentation regarding policy and manage policy enforcement tasks/activities.
∎ Ensure compliance with documentation needs through existing regulations and collaboration with assigned resources and update management on different compliance related projects.
∎ Contribute positively to satisfied audits during inspection visits by internal/external auditors.
∎ Assist in conformity to regulatory norms and practices

Additional Requirements:
∎ Must have team lead quality
∎ Excellent command over English and professional technical writing skills
∎ Good analytical, planning, coordination skill & presentation skill
∎ Good communication and interpersonal skills
∎ Good Knowledge on e-Gp portal and other like system (UNDP, ADB, etc).
∎ Knowledge on project management will be an added advantage.
∎ Good knowledge in MS-Visio, MS-Word, Excel, PowerPoint, Internet and Email.
∎ Must be punctual, well-groomed and have good manners.
∎ Must be able to prioritize tasks to finish the assigned task within the given timeline
∎ Must be innovative, easygoing, hardworking and compliant with business ethics.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual Leave Encashment
∎ Free Health Checkup

Application Deadline: 15 Aug 2020

Company Information:
∎ 27 Jul 2020
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
∎ Business : Software Shop Limited (SSL Wireless) is one of the leading Software Development, ITES, and Fintech companies in Bangladesh, which has been awarded with ISO 27001:2013 certification. SSL is an associated company of one of the biggest garments exporting groups in Bangladesh, Concorde Garments Group. SSL provides Messaging Solutions, VAS, Virtual Recharge, Online Bill Payments, e-Commerce Solutions, Payment Services, Website & App Development, Salesforce Tracking, Enterprise Solutions, Digital Banking Solution, Digital Wallet, Card-on-File, Cyber Security, Digital Marketing and Customized Software Development Solution to 90+ Banks & FIs, 2000+ Corporates, 6 Utility companies, different Government agencies, NGOs and SMEs. SSL is the largest TV, Radio, Media & Online News Channel aggregator. SSL is also the first & the largest Online Payment Aggregator of Bangladesh having 3500+ e-Commerce merchants under coverage through its PSO licensed and PCI DSS certified Payment Gateway platform SSLCOMMERZ.
At SSL, everyone has a very open and clear mindset and is always trying to find innovative solutions to make a better utilization of the available technology. The people at SSL are well aware about their specific duty towards the society and the industry. This advantage along with the precise understanding of the local market lets SSL Wireless to serve its customers with the appropriate solutions and services.

Category: IT/Telecommunication

Source: bdjobs.com

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