Deputy/ Assistant Manager, Technical/ Support

Job Description

Title: Deputy/ Assistant Manager, Technical/ Support

Company Name: BDCOM Online Limited

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor Degree in Computer Science & Engineering/ Information and Communication Technology/ Electrical & Electronics Engineering from any reputed University.
∎ Skills Required: Linux,Asterisk

Experience Requirements:
∎ 5 to 8 year(s)
∎ The applicants should have experience in the following business area(s): Telecommunication, ISP, Computer Hardware/Network Companies

Job Context:
∎ Technical Support team is one of the major parts in day to day activity of an IPTSP team. This team members have to work on client systems provided by the IPTSP to troubleshoot any problem occurred under operation. At the same time they will be responsible for communicating with the respective teams for fixing issues identified by them.

Job Responsibilities:
∎ Have to install new ip-pbx system for client, deliver and commission.
∎ Have to setup IP Telephony network if required.
∎ Have to train client personnel.
∎ Have to troubleshoot clients system.
∎ Have to troubleshoot telephony related issues of clients related to network and other various issues.

Additional Requirements:
∎ Age 24 to 35 years
∎ Both males and females are allowed to apply
∎ ISP, Telecommunication
∎ IP telephony knowledge and experience (specially Linux Environment, Asterisk, Kamilio or IP-PBX).
∎ Working experience in Telecommunication/ IPTSP is preferred.
∎ Advanced understanding of signaling protocols such as SS7, PRI, SIP etc.
∎ Working experience on database management, backup and restore.
∎ In-depth knowledge on Network security implementation including securing application servers through the use of firewall.
∎ Sound knowledge and experience on IP routing (BGP, OSPF etc.).
∎ Experience with Cisco, Juniper, Mikrotik routers and switches.
∎ Telecom grade maintenance and troubleshooting skills.
∎ Ability to work under stress to achieve KPI.

Salary: Negotiable

Compensation & Other Benefits:
∎ As Per Company Rules

Application Deadline: June 21, 2019

Company Information:
∎ BDCOM Online Limited
∎ Address : Rangs Nilu Square (5th floor), House-75, Road-5/A, Satmasjid Road, Dhanmondi R/A
∎ Web : www.bdcom.com
∎ Business : Internet and Internet Related Services, Software Development, ICT Solution and Infrastructure Development, Business Process Outsourcing.

Category: IT/Telecommunication

Send your CV to: [email protected]

Source: bdjobs.com

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