Customer Support Executive (Call Center)
Job Description
Title: Customer Support Executive (Call Center)
Company Name: Velocity Internet
Vacancy: 10
Age: Na
Job Location: Chattogram
Salary: --
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Published: 2025-10-08
Application Deadline: 2025-11-07
Education:
- HSC
- Minimum HSC (Higher Secondary Certificate).
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Strong verbal communication skills in Bengali and basic English
- Proficient in computer use and fast typing skills
- Basic understanding of internet services and networking
- Patience and professionalism in resolving customer issues
- Previous experience in an ISP will be considered an advantage
Responsibilities & Context:
- Professionally handle inbound or outbound customer calls.
- Assist customers with internet connection issues.
- Provide accurate information on internet packages, billing, and new connections.
- Troubleshoot basic technical problems or escalate to the relevant department as needed.
- Maintain accurate records of customer interactions and call logs.
Job Other Benifits:
Salary:
Negotiable (Hour-Based), Based on experience and skill level
Duty Shifts: 08:00 AM to 04:00 PM, 04:00 PM to 12:00 AM, 12:00 AM to 08:00 AM
Employment Status: Part Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
