Support Engineer - NOC

Job Description

Title: Support Engineer - NOC

Company Name: Velocity Internet

Vacancy: --

Age: Na

Job Location: Chattogram

Salary: --

Experience:

  • At least 2 years
  • The applicants should have experience in the following business area(s): ISP
  • Freshers are also encouraged to apply.


Published: 2025-10-08

Application Deadline: 2025-11-07

Education:
    • Diploma
    • Bachelor of Science (BSc) in Computer Science & Engineering
  • Diploma / BSc in CSE / IT (Govt. or Private Institution)


Requirements:
  • At least 2 years
  • The applicants should have experience in the following business area(s): ISP
  • Freshers are also encouraged to apply.


Skills Required: ISP

Additional Requirements:
  • Sound knowledge: Networking, Hardware, Mikrotik, CCNA, VM Servers
  • Must live in Chittagong
  • Fit to work long hours under pressure
  • Disciplined, motivated, team player


Responsibilities & Context:
  • Technical support (onsite/remote) for Internet & Networking, Service Usage and related issues.
  • Configure & manage Routers, Switches, Mikrotik, OLT
  • Maintain Network & Communicate with Upstream
  • Manage technicians to bring up new links and to maintain existing links.
  • Maintain documentation of Network diagram, task details, equipment, accessory details etc.
  • Coordinate NOC & support team operations
  • Provide support to clients
  • Maintain network documentation & handle emergency outages
  • Duty on Fridays/holidays if needed


Job Other Benifits:
    Compensation:

    Salary: Negotiable

    Bonus: 2 festivals/year

    Annual salary review + other company benefits



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

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