Job Description

Title: IT Asst. Manager (Digital Transformation & Infrastructure)

Company Name: Renowned European Company

Vacancy: 1

Age: 25 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 5 to 8 years
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (FMCG), Software Company, IT Enabled Service, BPO/ Data Entry Firm, Multinational Companies, Group of Companies, Call Center, Technical Infrastructure

Published: 2026-07-10

Application Deadline: 2026-08-09

Education:

• Bachelor of Science (BSc)
• Master of Science (MSc)

Essential Certifications (Highly Preferred)

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305)Demonstrates expertise in designing and implementing Azure infrastructure, cloud solutions, security, networking, and governance.

• Microsoft Certified: Microsoft 365 Administrator Expert (MS-102)Validates skills in managing Microsoft 365 services, Exchange Online, Intune, Entra ID, Teams, and enterprise administration.

• Certified Information Systems Security Professional (CISSP) (or CISM as an equivalent)Recognized globally for expertise in information security, cybersecurity, risk management, and security governance.

• ITIL® 4 FoundationDemonstrates knowledge of IT Service Management (ITSM), service delivery, operational excellence, and continuous improvement.

• Project Management Professional (PMP) (or PRINCE2 Practitioner as an equivalent)Validates the ability to lead complex IT and digital transformation projects, manage stakeholders, budgets, and project delivery.

Requirements:

• 5 to 8 years
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (FMCG), Software Company, IT Enabled Service, BPO/ Data Entry Firm, Multinational Companies, Group of Companies, Call Center, Technical Infrastructure

Skills Required: Artificial intelligence (AI),Cloud Management,Cyber Security/IT Security,IT Governnce,IT Management,Microsoft 365,Microsoft Azure,Microsoft Endpoint Configuration Manager and Microsoft Intune,Microsoft Exchange Server,MS Power Apps

Additional Requirements:

• Age 25 to 40 years

Responsibilities & Context:

Job Context

FRISTA Retail AG is a Switzerland-based international business services company providing technology, finance, and operational support across Europe. We are looking for a highly experienced and proactive IT Manager to lead our IT Operations, Digital Transformation, Information Security, and Automation initiatives from our Dhaka Liaison Office.

The ideal candidate will be responsible for managing enterprise IT infrastructure, cloud technologies, cybersecurity, digital workplace solutions, automation projects, AI adoption, and strategic technology initiatives while collaborating with international stakeholders.

Job Responsibilities

• Lead and manage the organization's IT Operations and Digital Transformation team.

• Ensure stable, secure, and efficient IT infrastructure and business applications.

• Manage Microsoft 365 ecosystem including Azure, Entra ID (Azure AD), Exchange Online, Intune, SharePoint, Teams, and related cloud services.

• Lead Digital Transformation initiatives through Microsoft Power Platform, AI solutions, and workflow automation.

• Identify opportunities to automate manual business processes and improve operational efficiency.

• Manage IT Governance, Information Security, License Management, User Access Control, and Compliance.

• Ensure compliance with ISO 27001 Information Security standards and GDPR requirements.

• Plan, execute, and monitor IT infrastructure and digital transformation projects.

• Develop IT policies, SOPs, documentation, disaster recovery plans, and knowledge repositories.

• Work closely with business stakeholders to understand business needs and deliver technology-driven solutions.

• Monitor IT service performance and ensure business continuity.

• Manage vendor relationships, software licensing, and technology procurement.

• Provide leadership, coaching, and performance management for the IT team.

• Prepare IT budgets, technology roadmaps, and strategic improvement plans.

• Evaluate emerging technologies including Artificial Intelligence (AI) to improve business productivity.

Additional Requirements

Technical Skills

• Microsoft 365 Administration

• Microsoft Azure

• Entra ID (Azure Active Directory)

• Microsoft Intune

• Exchange Online

• SharePoint Online

• Microsoft Teams Administration

• Microsoft Power Platform

• Power Apps

• Power Automate

• Power BI

• Windows Server Administration

• Active Directory

• Cloud Infrastructure Management

• IT Infrastructure Management

• Cyber Security

• Network Administration

• IT Governance

• License Management

• IT Service Management (ITSM)

• Business Process Automation

• Artificial Intelligence (AI) Solutions

• Information Security

• Disaster Recovery Planning

• Vendor Management

Preferred Knowledge

• ISO 27001

• GDPR

• IT Risk Management

• Digital Workplace Solutions

• Enterprise IT Architecture

Soft Skills

• Strong Leadership and Team Management

• Excellent Communication Skills

• Strategic Thinking

• Business Acumen

• Stakeholder Management

• Analytical Problem Solving

• Decision Making

• Project Management

• Time Management

• Continuous Improvement Mindset

Language Skills

• Excellent verbal and written English communication.

Job Other Benifits:

• Mobile bill,Weekly 2 holidays,Insurance,Gratuity
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication