IT Officer

Job Description

Title: IT Officer

Company Name: ARM Group

Vacancy: 5

Age: 25 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 5 years

• Diploma in Computer
• Bachelor of Science (BSc) in Computer Science, Information Engineering, Electronics and Telecommunication Engineering

• 2 to 5 years

• Age 25 to 40 years

• Age: 25–40 years

• Gender: Male & Female (Both are encouraged to apply.)

• Strong hands-on knowledge of computer hardware, networking, operating systems, and IT troubleshooting.

• Practical experience in computer lab setup and maintenance will be preferred.

• Knowledge of CCTV, NVR/DVR, biometric attendance systems, and IP-based security systems.

• Proficiency in MS Office, Windows, basic Linux, and common IT support tools.

• Ability to work independently, manage multiple tasks, and provide timely technical solutions.

• Willingness to travel to different BTTC branches and project sites as required.

• Ability to work beyond regular office hours during examinations, events, system maintenance, or critical IT incidents when required.

• Good command of **Bangla and English**, both written and spoken.

• Physically and mentally fit to perform office, field, and equipment-related responsibilities.

• Install, configure, maintain, troubleshoot, and repair desktop computers, laptops, printers, scanners, projectors, UPS, and other IT equipment.

• Provide day-to-day IT support to management, trainers, administrative staff, and trainees.

• Install and maintain computer labs, workstations, software, operating systems, and other training-related IT facilities.

• Configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, routers, switches, access points, and other network devices.

• Install, terminate, test, and maintain Cat5e/Cat6 network cabling, RJ45 connectors, patch panels, and network racks.

• Monitor internet and network connectivity and coordinate with Internet Service Providers (ISPs) for troubleshooting and technical support.

• Install, configure, monitor, and troubleshoot CCTV/IP cameras, NVR/DVR, biometric attendance systems, and other security-related IT systems.

• Perform Windows/Linux installation, system formatting, software installation, driver configuration, system updates, and basic system imaging.

• Implement regular data backup procedures and support basic IT security, antivirus, access control, and data protection measures.

• Maintain IT asset inventory, equipment records, repair logs, warranty information, and spare parts records.

• Conduct periodic physical verification and maintenance of computers, networking equipment, CCTV systems, and other IT assets.

• Visit different BTTC branches and project locations for installation, maintenance, troubleshooting, and IT infrastructure support when required.

• Coordinate with vendors and service providers for IT equipment installation, repair, maintenance, warranty, and technical support.

• Maintain proper network documentation, IP records, equipment configuration, maintenance logs, and IT-related reports.

• Support the procurement and administration departments in preparing technical specifications and requirements for IT equipment and services.

• Perform any other duties assigned by the management.

• Mobile bill
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Professional development and career growth opportunities

• Training and professional certification opportunities as per organizational policy.