IT Support Officer

Job Description

Title: IT Support Officer

Company Name: TS Tech Bangladesh Limited

Vacancy: 1

Age: Na

Job Location: Narayanganj

Salary: Negotiable

Experience: --

Published: 2026-09-20

Application Deadline: 2026-10-10

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Key Responsibilities

• Provide day-to-day IT support and troubleshooting to end users.

• Troubleshoot basic Windows operating system, hardware, and software issues.

• Maintain and provide basic support for Windows Servers.

• Install, configure, maintain, and troubleshoot printers, projectors, PCs, laptops, and other IT equipment.

• Troubleshoot LAN/network connectivity and basic network-related issues.

• Maintain and troubleshoot employee attendance machines/systems.

• Manage IT device and user accounts, including user access and basic permissions.

• Maintain an updated IT asset inventory and equipment records.

• Coordinate and communicate with Japan IT regarding IT policies, systems, security requirements, and other technical matters.

• Assist in preparing, implementing, and updating IT policies, procedures, and guidelines.

• Maintain and provide basic troubleshooting support for CCTV cameras and related systems.

• Provide basic support and guidance on commonly used business software and applications.

• Support antivirus/endpoint security management and ensure PCs remain protected according to company requirements.

• Monitor and support PC Log/DLP-related systems and follow company IT security requirements.

• Maintain proper documentation of IT incidents, troubleshooting activities, equipment, and user support.

• Support IT-related projects, system implementations, audits, and other duties assigned by management.

• Over time allowance,Insurance,Gratuity
• Salary Review: Yearly
• Lunch Facilities: Full Subsidize