Head of Digital Services VAS & Vice President

Job Description

Title: Head of Digital Services VAS & Vice President

Company Name: TTBC/Wintel Limited

Vacancy: 01

Age: 32 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Direct Selling/Marketing Service Company, Web Media/Blog, Call Center

• Masters

• At least 5 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Direct Selling/Marketing Service Company, Web Media/Blog, Call Center

• Age 32 to 45 years
• Only Male

A. Leadership and Department Managements:

• Lead the Digital Services and VAS Department, providing vision and direction.

• Ensure exceptional leadership, fostering a high-performance culture, and overseeing daily operations for seamless task completion within the departments.

B. Management of B2B VAS Products:

• Generate leads and close commercial deals for B2B VAS products, including but not limited to Corporate TopUp, Corporate Bulk SMS, Short-Code Management, International Remittance SMS, International Airtime service (IPRS), International Push & Pull, Push & Pull Corporate SMS, and Missed Call Customer Service.

C. Management of Telco-based Products:

• Oversee and drive Telco-based platform and solution products, including a range of services, with a focus on upcoming offerings.

• Lead as the Product Manager for Telco-based platform and solution products, and overseeing the entire product lifecycle, including but not limited to Engage Branded calling, Rich Ccommunication Services, Cleep-push, Cleep-Call, Service Delivery Platform, Emergency Airtime and Data, Handset Financing, Micro-Credit Loan, Utility Loan, and Auto Recommendation engine with Loyalty and Gamification suite.

D. Management of MVAS/TVAS Products:

• Oversee and manage both Traditional MVAS and DCB VAS product portfolios.

• Develop and execute strategies for product and service queues, ensuring successful deployment during MNO launches.

• Identify and address bottlenecks to ensure a smooth service launch process.

• Explore opportunities to expand digital ecosystems to enhance mobile value-added services' reach.

• Conduct research and development for new services, recommending billing modalities to optimize revenue.

E. Performance Monitoring and Reporting:

• Continuously monitor ongoing Digital Services and MVAS products to ensure they meet traffic, sales and revenue expectations.

• Share weekly reports on the development progress of Digital services with MNOs and B2B clients.

• Share weekly reports on MVAS service penetration and traffic with Management.

F. New Digital Services and VAS Development:

• Drive the development of new Digital Services and VAS, either in-house or through third-party partnerships.

• Collaborate with partners to gather product knowledge, strategize, and create action plans for successful onboarding.

• Lead the evolution of the department by exploring new business opportunities and ventures.

• Identify and pursue growth strategies to increase revenue, seeking management approval when necessary.

G. Collaboration and Relationship Management:

• Collaborate closely with MNO personnel to expedite Go-To-Market (GTM) strategies for services.

• Engage in regular correspondence with partners, including MNOs, third parties, and B2B clients for initial communication, negotiation, and deal closure.

• Maintain positive relationships with business partners and MNOs.

• Liaise with corporate and government bodies, ensuring alignment of VAS products/services with regulatory and industry requirements.

H. Revenue Generation and Growth:

• Proactively initiate revenue-generating opportunities within the Digital Services and VAS business.

• Brainstorm and develop new internal products aligned with industry trends.

• Stay updated on global VAS industries and continuously explore avenues for new MVAS products.

• Keep abreast of global Digital Solutions/Platforms for Telcos, identifying new business opportunities.