Customer Service Representative (Contractual)
Job Description
Title: Customer Service Representative (Contractual)
Company Name: Sonapahar Project
Vacancy: --
Age: 23 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2025-10-07
Application Deadline: 2025-10-20
Education:
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Age 23 to 30 years
- Strong communication skills (English & Bangla).
- Flawless in conversations.Punctuality and commitment to work.
- Self-motivated and hard working.
- Proficiency in MS Office (Word, Excel, Power Point) is mandatory.
- Ability to work independently and in a team.
Responsibilities & Context:
Answering incoming calls from customers.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Making outbound calls to potential customers to provide information about available packages and promotions.
Follow up with potential customers to nurture relationships and convert leads into sales.
Assisting the sales team by providing them with qualified leads and relevant customer information.
Updating customer records and maintaining an accurate database of all interactions.
Job Other Benifits:
- Salary: Negotiable
- Food Facility: Fully Subsidized
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
