Customer Service Officer-Executive
Job Description
Title: Customer Service Officer-Executive
Company Name: Guardian Life Insurance Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in any discipline from any reputed university
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Client Relationship Management
Job Responsibilities:
∎ Follow and Maintain the Customer Relationship Management (CRM) Policy of Corporate Business for long term relationship.
∎ Prepare Contract Agreement and amendment to aware the Group Insurance product benefits and its terms & conditions through presentation.
∎ Maintaining and developing relations with existing customers via meetings, telephone calls, email & presentation.
∎ Keep constant contact with existing corporate companies regarding company's new product/services and sending different offer.
∎ Maintain & develop existing customers through appropriate propositions and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.
∎ Prepare & send renewal notice on time to customers & keep follow up to complete the process.
∎ Regularly prepare and share bill copy with customer & follow up the payment & collection.
∎ Keep follow up on market and competitor activities and take necessary measures to revise Guardian Life Insurance's plans if required to retain existing customers.
∎ The incumbent should be self-motivated and fulfill the company's goal.
∎ Any other task assigned by the Line Manager/Management.
Additional Requirements:
∎ Age 25 to 32 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2021
Company Information:
∎ 23 Aug 2021
∎ Guardian Life Insurance Limited
∎ Address : Head Office: Police Plaza Concord (13th Floor), Tower - 02, Plot # 02,
Road # 144, Gulshan Avenue, Dhaka-1212
∎ Web : www.guardianlife.com.bd
∎ Business : Guardian Life Insurance Limited is the fastest growing life insurance company in the country. Its main sponsors are Apex, BRAC, and Square and other reputed local and foreign investors. Guardian Life Insurance Limited is committed to the same high values, standards and culture as espoused by our sponsors. Guardian Life Insurance Limited has a vision to bring about a positive change & trust in the life insurance business, through product and process improvement, operational efficiency, excellent service and customer focus. It was established in January 2014 and has already managed to achieve an admirable position in the Insurance Industry and aims to achieve much higher standards in the coming years. Insurance is one way of being prepared for the worst; it offers the surety that the economic part of the pain will be taken care of, Guardian Life Insurance makes every effort required to deliver the best to its customers by providing them with world class insurance and outstanding customer service. They have begun their journey with the motive of offering their customers a healthier, secure and more hopeful future.
Guardian Life Insurance assures a highly skilled and well-informed workforce united with a blend of the latest technology in order to go the extra mile for their valued customers. Innovation, proper risk management and prudent investment mechanisms are our tools in ensuring maximum financial benefits for our customers.
The paid up capital of the company is BDT 33.67 Crores and authorized capital is set at 200 Crores, Guardian Life Insurance is determined to build confidence in the hearts of our sponsors through great administration.
Guardian Life Insurance Limited is seeking highly motivated and talented individuals who have integrity, the relevant experience and a positive attitude to help us bring about the desired change in the Life Insurance industry.
Category: Bank/Non-Bank Fin. Institution
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