Customer Service Manager

Job Description

Title: Customer Service Manager

Company Name: United Finance Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation from any reputed University with a minimum CGPA of 3.00

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Reports to: Branch Manager
∎ Division: Branch Management

Job Responsibilities:
∎ Ensure high service quality standards at branch level
∎ Manage all regular deposit and liability relationships
∎ Maintain end to end monitoring of customer transactions
∎ Supervise branch customer service team
∎ Attend all regulatory and internal guidelines

Additional Requirements:
∎ Minimum 5 years' experience in full-time branch customer service of Banks/NBFIs, with at least 02 years' experience in supervisory role.

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Mar 2022

Company Information:
∎ 8 Feb 2022
∎ United Finance Ltd.
∎ Address : 22, Kazi Nazrul Islam Avenue, Dhaka
∎ Web : www.unitedfinance.com.bd
∎ Business : United Finance Limited started its journey as a Non-Banking Financial Institution in 1989. We are affiliated with Duncan Brothers (Bangladesh) Limited, Camellia PLC (United Kingdom) and Lawrie Group PLC (United Kingdom) and its associated concerns who have a combined presence of over 150 years in Bangladesh.
We serve the financial needs of a diverse client base of both companies and individuals. We operate in all 64 districts of Bangladesh through 25 offices and a team of more than 700 employees.
Our unwavering commitment to financial inclusion, responsible lending and sustainability is reflected in all that we do.


Category: Bank/Non-Bank Fin. Institution

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