Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: ONE Bank Limited
Vacancy: 8
Job Location: Dhaka
Employment Status: Contractual
Educational Requirements:
∎ Must be Graduated from any reputed University/ Institutions
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Provide information about products and services.
∎ Meet personal targets and work towards meeting team targets.
∎ Maintain records of the Customers Query, Request & Complaints and analyze the data.
∎ Taking part in training and other learning opportunities to expand knowledge of Banking Product & Services.
∎ Up sell products and services.
∎ Try to achieve monthly maximum KPI score.
Additional Requirements:
∎ Age 21 to 30 years
∎ Call Center work experience will be given preference.
∎ Superior listening, verbal, and written communication skills.
∎ Ability to handle stressful situation appropriately.
∎ Ability to work under pressure & shifting duty.
∎ Ability to speak multiple languages, especially Bengali & English.
∎ Strong time management and organizational skills.
∎ Strong time management and organizational skills.
∎ Ability to handle different types of Banking software.
Salary: Tk. 22000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jul 2023
Company Information:
∎ 20 Jun 2023
∎ ONE Bank Limited
∎ Address : HRC Bhaban, 46 Kawran Bazar, Dhaka-1215
∎ Web : www.onebank.com.bd
∎ Business : ONE Bank Limited was incorporated in May, 1999 With the Registrar of Joint Stock Companies under the Companies Act. 1994, as a commercial bank in the private sector.
The Bank is pledge-bound to serve the customers and the community with utmost dedication. The prime focus is on efficiency, transparency, precision and motivation with the spirit and conviction to excel as ONE Bank in both value and image.
The name `ONE Bank` is derived from the insight and long nourished feelings of the promoters to reach out to the people of all walks of life and progress together towards prosperity in a spirit of oneness.
Category: Bank/Non-Bank Fin. Institution
:
Source: bdjobs.com
Deadline Expired on 8th Jul 2023
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