Job Description

Title: Customer Service Executive - MTB Contact Centre

Company Name: Mutual Trust Bank Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh, Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ MTB Contact Centre (MTBCC) is one stop solution for MTB customers.
∎ MTBCC agent will answers inquiries by clarifying desired information; researching, locating, and providing information.
∎ Agent will resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions

Additional Requirements:
∎ Age 24 to 30 years
∎ Both males and females are allowed to apply
∎ Very good spoken and written command in English.
∎ MTBCC agent will work on 24x7 basis covered by multiple shifts. Number of shifts and time of shift shall be defined by MTBCC management.

Salary: Negotiable

Compensation & Other Benefits:
∎ Yearly two Festival bonuses
∎ Agents shall get Holiday working allowances
∎ Agents shall get Transportation facilities in morning shift pick, night shift pick and drop, evening shift drop

Application Deadline: March 7, 2020

Company Information:
∎ Mutual Trust Bank Ltd.
∎ Address : www.mutualtrustbank.com
∎ Web : www.mutualtrustbank.com
∎ Business : Private Commercial Bank

Category: Bank/Non-Bank Fin. Institution

Source: bdjobs.com

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