Customer Service Executive - MTB Collection Unit

Job Description

Title: Customer Service Executive - MTB Collection Unit

Company Name: Mutual Trust Bank Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Recovery
∎ Freshers are also encouraged to apply.

Job Context:
∎ Excellent communication skills with command in spoken and written English
∎ Hardworking, self-motivated and a good team player
∎ Capacity to work under stress

Job Responsibilities:
∎ Making phone calls to customers who have failed to give arrears in due time
∎ Monitoring, Supervising and implementing various techniques to recovery of SME, Retail and cards loan
∎ Monitoring delinquent customers & Minimize delinquency ratio
∎ Visiting customers/Residence/Office for collecting over dues & update client information
∎ Achieve the monthly collection target

Additional Requirements:
∎ Age 24 to 28 years
∎ Both males and females are allowed to apply
∎ Recovery/ Collections of loans under SME, Retail& Credit Cards

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ As per policy of the Bank

Application Deadline: March 3, 2020

Company Information:
∎ Mutual Trust Bank Ltd.
∎ Address : www.mutualtrustbank.com
∎ Web : www.mutualtrustbank.com
∎ Business : Private Commercial Bank

Category: Bank/Non-Bank Fin. Institution

Source: bdjobs.com