Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Ezam E Commerce Company
Vacancy: 10
Age: 20 to 25 years
Job Location: Dhaka (Aganogor Keranigonj)
Salary: Negotiable
Experience:
- At most 2 years
- The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup
Published: 2024-07-10
Application Deadline: 2024-07-20
Education:
- HSC
Requirements:
- At most 2 years
- The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup
Skills Required:
Additional Requirements:
- Age 20 to 25 years
Excellent communication and listening skills.
Professional appearance and demeanor.Strong organizational and multitasking abilities.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).Good verbal and written communication skills in English.
Responsibilities & Context:
Engage with customers via phone calls and live chat in a courteous and professional manner.·
Listen attentively to customer inquiries and provide accurate and timely responses.·
Address customer concerns and resolve issues promptly, ensuring a positive resolution.·
Assist customers in navigating our products, services, and platforms effectively.·
Provide guidance and assistance with account-related queries, order status, and technical support.·
Uphold company values and customer service standards in every interaction.
Job Other Benifits:
- Mobile bill
- Festival Bonus: 2
A dynamic, innovative, and supportive work environment.
Opportunities for personal and professional growth.
Regular team-building activities and a collaborative team culture.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.98% |
| Bangladesh Open University | 1.60% |
| Rajshahi polytechnic institute | 1.06% |
| Daffodil International University | 1.06% |
| University of Asia Pacific | 1.06% |
| 1.06% | |
| University of Dhaka | 1.06% |
| Dinajpur Polytechnic Institute | 1.06% |
| East West University | 1.06% |
| University of Rajshahi | 1.06% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 79.26% |
| 31-35 | 11.70% |
| 36-40 | 5.32% |
| 40+ | 1.60% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 68.62% |
| 20K-30K | 28.72% |
| 30K-40K | 2.13% |
| 40K-50K | 0.53% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.79% |
| 0.1 - 1 years | 18.62% |
| 1.1 - 3 years | 15.96% |
| 3.1 - 5 years | 18.09% |
| 5+ years | 17.55% |
