Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Bongo Holiday

Vacancy: 7

Age: 18 to 50 years

Job Location: Dhaka (PanthaPath)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • 1 to 5 years
  • The applicants should have experience in the following business area(s): Tour Operator
  • Freshers are also encouraged to apply.


Published: 2025-07-22

Application Deadline: 2025-08-21

Education:
    • HSC
    • Alim (Madrasah)
    • Bachelor of Business Administration (BBA)
    • Bachelor of Science (BSc)
    • Bachelor of Business Studies (BBS)


Requirements:
  • 1 to 5 years
  • The applicants should have experience in the following business area(s): Tour Operator
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 18 to 50 years
  • Freshers are also encouraged to apply.


Responsibilities & Context:

Ø  Make outbound calls to prospective customers and follow up on leads.

Ø  Handle inbound customer calls and provide clear information on products/services.

Ø  Manage customer communication through social media platforms (Messenger, WhatsApp, etc.).

Ø  Maintain detailed records of calls, messages, and customer interactions

Ø  Candidates must have a presentable, cheerful and attractive personality, and be comfortable to talk in front of the camera.

Ø  Excellent communication, analytical, planning, and presentation skills.

Ø  Experience in handling both individual and corporate clients.

Ø  Ability to work under pressure 

Ø  Monitor market trends 

Ø  Very good manner of speech.

Ø  Must be presentable.

Ø  Should have a positive mindset to achieve the target monthly.

Ø  Ability to take the challenge to achieve the sales target.

Ø  Excellent communication skills in Bengali & English, both written and oral.

Ø  Must be self-motivated and dynamic. Computer knowledge is a must.

Ø  Must be smart, well-groomed and well mannered.



Job Other Benifits:

    Mobile bill

    Performance bonus

    Commission

    Tea and snacks will be provided from the office

    Free Tour, Home & Abroad



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 5.29%
Tejgaon College 1.87%
Daffodil International University (DIU) 1.45%
Southeast University 1.24%
University of Dhaka 1.04%
Dhaka International University 0.93%
Green University of Bangladesh 0.83%
Eden Mohila College 0.73%
Bangladesh University of Business and Technology 0.73%
Sonargaon University 0.73%

Interested By Age Range

Age Range Percentage (%)
20-30 82.99%
31-35 8.92%
36-40 2.28%
40+ 1.35%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 95.85%
20K-30K 3.42%
30K-40K 0.62%
50K+ 0.10%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 38.59%
0.1 - 1 years 16.08%
1.1 - 3 years 24.59%
3.1 - 5 years 10.79%
5+ years 9.96%

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