Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Bongo Holiday

Vacancy: 7

Age: 18 to 50 years

Job Location: Dhaka (PanthaPath)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Tour Operator
• Freshers are also encouraged to apply.

• HSC
• Alim (Madrasah)
• Bachelor of Business Administration (BBA)
• Bachelor of Science (BSc)
• Bachelor of Business Studies (BBS)

• 1 to 5 years
• The applicants should have experience in the following business area(s): Tour Operator
• Freshers are also encouraged to apply.

• Age 18 to 50 years
• Freshers are also encouraged to apply.

Ø  Make outbound calls to prospective customers and follow up on leads.

Ø  Handle inbound customer calls and provide clear information on products/services.

Ø  Manage customer communication through social media platforms (Messenger, WhatsApp, etc.).

Ø  Maintain detailed records of calls, messages, and customer interactions

Ø  Candidates must have a presentable, cheerful and attractive personality, and be comfortable to talk in front of the camera.

Ø  Excellent communication, analytical, planning, and presentation skills.

Ø  Experience in handling both individual and corporate clients.

Ø  Ability to work under pressure 

Ø  Monitor market trends 

Ø  Very good manner of speech.

Ø  Must be presentable.

Ø  Should have a positive mindset to achieve the target monthly.

Ø  Ability to take the challenge to achieve the sales target.

Ø  Excellent communication skills in Bengali & English, both written and oral.

Ø  Must be self-motivated and dynamic. Computer knowledge is a must.

Ø  Must be smart, well-groomed and well mannered.

Mobile bill

Performance bonus

Commission

Tea and snacks will be provided from the office

Free Tour, Home & Abroad