Customer Relationship & Service Executive

Job Description

Title: Customer Relationship & Service Executive

Company Name: Marriage Solution BD

Vacancy: --

Age: 25 to 45 years

Job Location: Dhaka (GULSHAN 1, Lalmatia)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:

• At least 1 years

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• At least 1 years

• Age 25 to 45 years
• Only Female

• Attending office meetings for grooming. 

• Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets. 

• Customer feedback analysis and report analysis.

• Skilled people will be given priority.

• Expert in Communication, Smart, Dynamic, and Dedicated.

• Height: Minimum 5 feet 3 inches.

• Only females can apply, so all executives must be able to market and respond to clients over the phone and face-to-face. Our Office Time (9:45 AM - 6:00 PM)

• Manage online/offline customer queries over the phone and need to manage proper information.

• Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.

• Have Expertise in Marketing & Communication.

• Identify customer needs, clarify information, and provide solutions Need to be fluent in English.

• Other works assigned by the management.