Customer Relationship Officer
Job Description
Title: Customer Relationship Officer
Company Name: Bombay Sweets & Co. Ltd.
Vacancy: 02
Age: 22 to 32 years
Job Location: Dhaka
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
Published: 2025-10-18
Application Deadline: 2025-11-17
Education:
- HSC
- Bachelor degree in any discipline
Minimum HSC Pass.
Bachelor’s Degree in any discipline will be considered an advantage.
Requirements:
Skills Required: Communication,Customer Relations,Customer Support through Phone,Outbound and Inbound Calls
Additional Requirements:
- Age 22 to 32 years
- Only Female
Excellent communication skills in Bangla and basic English.
Professional, polite, and customer-oriented demeanor.
Basic proficiency in MS Word, Excel, and Email correspondence.
Strong sense of responsibility, punctuality, and teamwork.
Working Hours: 9:00 AM – 5:30 PM
6 days per week (1 weekly holiday)
Only Female candidates are encouraged to apply.
Responsibilities & Context:
Job Context:
We are looking for two dynamic and customer-focused female professionals to join our Events & Activation Department as Customer Relationship Officers. The ideal candidates will be responsible for managing customer communications, ensuring satisfaction, and maintaining a positive brand image through professional interaction.
- Handle inbound and outbound customer calls promptly and courteously.
- Provide accurate information regarding company products, services, and promotional activities.
- Record customer feedback and complaints, ensuring timely follow-up and resolution.
- Maintain strong communication and uphold company standards in every interaction.
- Prepare and submit daily call reports to the immediate supervisor.
Job Other Benifits:
Other benefits as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.30% |
| University of Dhaka | 3.16% |
| Eden Mohila College | 2.72% |
| Jagannath University | 1.63% |
| Govt. Eden Mohila College | 1.42% |
| Daffodil International University (DIU) | 1.31% |
| Stamford University Bangladesh | 1.09% |
| Bangladesh Open University | 1.09% |
| Govt. Titumir College | 0.98% |
| East West University | 0.98% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 75.60% |
| 31-35 | 18.19% |
| 36-40 | 2.61% |
| 40+ | 0.98% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 85.50% |
| 20K-30K | 13.20% |
| 30K-40K | 0.98% |
| 40K-50K | 0.22% |
| 50K+ | 0.11% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 38.02% |
| 0.1 - 1 years | 12.20% |
| 1.1 - 3 years | 22.11% |
| 3.1 - 5 years | 14.71% |
| 5+ years | 12.96% |
