Title: Customer Relations Executive
Company Name: InfoTitan Limited
Vacancy: 5
Age: 20 to 30 years
Job Location: Dhaka (Baridhara)
Salary: Tk. 13000 - 14000 (Monthly)
Experience:
Communicate effectively and professionally with high-profile customers over the phone, chat, or in person.
Understand customer needs and provide prompt, accurate, and effective assistance.
Maintain a positive, welcoming, and courteous attitude throughout all interactions.
Follow up on customer inquiries to ensure satisfaction and resolve any issues.
Maintain accurate records of customer interactions using company tools.
Adhere to roster-based schedules and ensure punctual attendance.
Collaborate with team members to ensure seamless service delivery.
Continuously improve service quality by learning and adapting to feedback.
Represent the company's values and uphold the standard of service expected in a club-level environment.
EDA Facility
Unlimited Tea / Coffee Support
Administrative Support
| University | Percentage (%) |
|---|---|
| National University | 4.42% |
| Northern University Bangladesh | 2.21% |
| University of Dhaka | 1.66% |
| Southeast University | 1.66% |
| World University of Bangladesh | 1.66% |
| Dhaka International University | 1.66% |
| Bangladesh University of Business and Technology | 1.10% |
| United International University | 1.10% |
| BGMEA University of Fashion Technology | 1.10% |
| Government Titumir College | 1.10% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 98.90% |
| 31-35 | 1.10% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.67% |
| 20K-30K | 6.67% |
| 50K+ | 1.67% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 3.31% |
| 0.1 - 1 years | 20.44% |
| 1.1 - 3 years | 45.86% |
| 3.1 - 5 years | 18.23% |
| 5+ years | 12.15% |