Customer Relations Executive

Job Description

Title: Customer Relations Executive

Company Name: InfoTitan Limited

Vacancy: 5

Age: 20 to 30 years

Job Location: Dhaka (Baridhara)

Salary: Tk. 13000 - 14000 (Monthly)

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center


Published: 2025-08-11

Application Deadline: 2025-09-06

Education:
    • HSC
    • Bachelor/Honors



Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center


Skills Required: Call Center

Additional Requirements:
  • Age 20 to 30 years


Responsibilities & Context:
  1. Communicate effectively and professionally with high-profile customers over the phone, chat, or in person.

  2. Understand customer needs and provide prompt, accurate, and effective assistance.

  3. Maintain a positive, welcoming, and courteous attitude throughout all interactions.

  4. Follow up on customer inquiries to ensure satisfaction and resolve any issues.

  5. Maintain accurate records of customer interactions using company tools.

  6. Adhere to roster-based schedules and ensure punctual attendance.

  7. Collaborate with team members to ensure seamless service delivery.

  8. Continuously improve service quality by learning and adapting to feedback.

  9. Represent the company's values and uphold the standard of service expected in a club-level environment.



Job Other Benifits:
  • Salary Review: Yearly
    • EDA Facility

    • Unlimited Tea / Coffee Support

    • Administrative Support



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 4.42%
Northern University Bangladesh 2.21%
University of Dhaka 1.66%
Southeast University 1.66%
World University of Bangladesh 1.66%
Dhaka International University 1.66%
Bangladesh University of Business and Technology 1.10%
United International University 1.10%
BGMEA University of Fashion Technology 1.10%
Government Titumir College 1.10%

Interested By Age Range

Age Range Percentage (%)
20-30 98.90%
31-35 1.10%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 91.67%
20K-30K 6.67%
50K+ 1.67%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 3.31%
0.1 - 1 years 20.44%
1.1 - 3 years 45.86%
3.1 - 5 years 18.23%
5+ years 12.15%

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