Title: Collections & Recovery Executive
Company Name: Amanah Fintech
Vacancy: 01
Age: At least 25 years
Job Location: Dhaka
Salary: Tk. 30000 - 35000 (Monthly)
Experience:
Ensure timely collection of receivables from merchants, clients, and business partners as per agreed repayment schedules.
Develop and execute collection and recovery plans to minimize overdue receivables and improve portfolio performance.
Conduct regular follow-up with merchants and customers through phone calls, emails, visits, and other communication channels to ensure timely payments.
Monitor outstanding accounts, identify delinquent cases, and take appropriate recovery actions.
Manage corporate collections and maintain effective relationships with corporate clients to facilitate smooth repayment.
Analyze overdue accounts, identify collection risks, and recommend appropriate corrective measures.
Handle long-pending dues and negotiate repayment arrangements to resolve delinquent and high-risk accounts.
Maintain accurate records of collection activities, payment commitments, recovery actions, and customer communications.
Prepare collection status reports, aging analyses, recovery forecasts, and portfolio performance reports for management review.
Review existing collection and recovery processes and recommend continuous improvements to enhance efficiency and reduce default risk.
Coordinate with internal departments, including Finance, Operations, Sales, and Legal, to resolve collection-related issues.
Liaise with legal counsel, recovery agents, and law enforcement agencies when required to support recovery efforts and dispute resolution.
Ensure compliance with company policies, regulatory requirements, and ethical collection practices.
Provide periodic updates to investors regarding collection progress, recovery status, repayment performance, and significant developments related to funded projects.
Respond to investor queries regarding payment status, recovery actions, and portfolio performance in a professional and timely manner.
Support management in maintaining investor confidence through transparent and accurate communication on collection and recovery activities.
Perform any other duties assigned by management related to collection, recovery, portfolio monitoring, and stakeholder communication.