Collections & Recovery Officer

Job Description

Title: Collections & Recovery Officer

Company Name: Amanah Fintech

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 4 years
• The applicants should have experience in the following business area(s): Banks, NGO

• Bachelor/Honors

• 1 to 4 years
• The applicants should have experience in the following business area(s): Banks, NGO

• Only Male

• Monitor repayment schedules for financed businesses to ensure timely collections.

• Identify overdue accounts and promptly initiate follow-up actions via phone calls, written notices, and field visits.

• Engage with businesses to negotiate and implement feasible repayment arrangements, ensuring compliance with Shariah guidelines.

• Maintain accurate and updated recovery records in the company’s system, ensuring transparency for management and investors.

• Prepare regular reports on repayment status, delinquency trends, and overall recovery performance.

• Coordinate with Legal & Compliance teams for escalation and resolution of non-performing accounts.

• Provide the due diligence team with insights on repayment behavior to strengthen future business selection.

• Build and maintain strong relationships with clients while reinforcing repayment discipline.

• Collaborate with the Customer Care and Accounts departments to ensure access to the latest financial and client information, enabling accurate recovery actions and early identification of potential risks.

• Contribute feedback and recommendations to management for improving recovery policies, systems, and preventive strategies.