Center In Charge, After Sales Service
Job Description
Title: Center In Charge, After Sales Service
Company Name: 1000FIX Services Ltd.
Vacancy: --
Age: 25 to 35 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG),Computer Hardware/Network Companies,Technical Infrastructure
Published: 2025-07-08
Application Deadline: 2025-08-07
Education:
Requirements:
- At least 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG),Computer Hardware/Network Companies,Technical Infrastructure
Skills Required: After Sales Service,Branch Operation,Customer relationship,Customer Service,Electronics and home appliance Sales Marketing,IT product Knowledge,Mobile Servicing,Problem Solving,Sales & Marketing,Service Operations
Additional Requirements:
- Age 25 to 35 years
Good communication skills, both verbal and written with good presentation skills.
Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
Good Analytical and Organizing Skills.
Good Planning and Decision-Making Skills.
Strong people management skills.
Demonstrate a strong sense of ownership and dedication to responsibilities.
Responsibilities & Context:
This position will supervise a team and manage the overall customer care center activities of a respective region.
Center In-Charge is overall responsible for ensuring customer satisfaction by providing reliable, prompt, and friendly service.
Must be knowledgeable in after-sales service operations for home appliances mobile devices, and IT Products.
Coordinate with all center functions (Executive, Technical Engineer, Accounts, Inventory, and Logistics, etc.) and report to regions and head office.
Must be KPI driven, ensuring consistent monitoring and improvement of results.
Needs to be sales and revenue target-oriented, with a strong focus on achieving and exceeding revenue growth and profitability goals for the service center.
Excellent relationship management with vendors and the local sales team.
A dedicated salesperson with a passion for selling home appliances, IT products, and accessories.
Motivate the customer with positive reviews to convert the interest into sales.
Target-oriented and punctuality are a must requirement in the workplace.
Achieve sales targets set by the management and prepare periodic reports accordingly.
Coordinate with the service department to provide smooth and quality services.
Research and recommend new opportunities and service improvements with proper forecasting.
Job Other Benifits:
- T/A,Mobile bill,Medical allowance,Performance bonus,Provident fund,Profit share
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
